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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals
Employee Referral Program
Opportunities to Advance
Job Description
Zaxby's is a well-established restaurant chain renowned for its vibrant atmosphere and delicious menu offerings, focusing primarily on chicken dishes and southern-inspired cuisine. With a reputation for providing great food in a fun and friendly environment, Zaxby's continues to expand its footprint and bring exceptional dining experiences to communities across the country. The brand prides itself on being more than just a place to eat; it is a place where guests can have fun, spend time with friends, and enjoy outstanding meals in a welcoming atmosphere. Zaxby's commitment to quality service and community engagement makes it a leader in the... Show More
Job Requirements
- Must be 21 years of age or older
- must have a valid drivers license, vehicle insurance, and reliable transportation
- open availability and the ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- must have a valid drivers license, vehicle insurance, and reliable transportation
- open availability and the ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys general manager development plan and operations excellence capstone class
- complete food safety certification and manager certification
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys franchising llc and zax llc guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with zaxbys franchising llc, zax llc, federal, state, and local laws, guidelines, policies, and procedures
- utilize management tools and keep neat, accurate, and current records
- review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- escalate concerns to your supervisor when appropriate
- all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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