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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Employee Referral Program
Free Meals
bonus potential

Job Description

Zaxbys is a well-established restaurant chain known for its distinctive menu of chicken wings, fingers, sandwiches, and salads. Founded in 1990 and headquartered in Athens, Georgia, Zaxbys has grown to become a beloved brand in the fast-casual dining market across the United States. The company prides itself on creating an inviting atmosphere where guests can enjoy not only delicious food but also a fun and memorable dining experience. Zaxbys is committed to excellence, quality, and customer satisfaction, making it a preferred destination for families and friends seeking great food and genuine hospitality. With a strong emphasis on community, teamwork, and... Show More

Job Requirements

  • Must be 21 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • Must be 21 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent, some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred
  • Successful completion of background check and motor vehicle report
  • Open availability and ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • Achieve Food Safety Certification and Manager Certification
  • Ensure the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • Create effective work schedules timely to drive sales and control labor costs
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Maintain service, product quality, and cleanliness standards consistently
  • Create and maintain a positive culture and healthy team morale by providing leadership and being a role model
  • Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards
  • Increase sales by building community relationships and providing outstanding product and service
  • Control costs and losses and improve operational standards with compliance to all guidelines, policies, and procedures
  • Complete performance reviews for crew members and assist with reviews for managers
  • Maintain compliance with franchise, federal, state, and local laws, guidelines, policies, and procedures
  • Utilize management tools and keep accurate and current records
  • Review daily performance metrics and develop action plans to improve profitability, sales, and guest experience
  • Handle and report guest and team member complaints, concerns, or injuries timely and respectfully
  • Maintain flexibility to perform beyond position parameters
  • Ensure team follows safety guidelines and procedures
  • Escalate concerns when appropriate
  • Perform all other duties necessary for proper restaurant operation

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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