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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a prominent fast-casual restaurant chain known for its distinctive chicken dishes, flavorful finger foods, and exceptional customer service. With a welcoming environment that emphasizes fun, friendship, and great food, Zaxby's has established itself as more than just a place to eat; it is a destination for customers to enjoy quality meals in a lively setting. Founded with a commitment to providing high-quality ingredients and a unique dining experience, Zaxby's eateries focus on not only satisfying appetites but also fostering a sense of community and team spirit throughout their locations.
Zaxby's Orlando location at 7061 Narcoossee Road (Vi... Show More
Zaxby's Orlando location at 7061 Narcoossee Road (Vi... Show More
Job Requirements
- Must be 21 years of age or older
- must have a valid drivers license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- must have a valid drivers license, vehicle insurance, and reliable transportation
- open availability and ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education: high school diploma or equivalent and some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- complete Food Safety Certification and Manager Certification
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and strive to improve at every opportunity by maintaining operational standards and ensuring compliance with all Zaxbys guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with Zaxbys, federal, state, and local laws, guidelines, policies, and procedures
- utilize management tools and keep neat, accurate, and current records
- review performance metrics daily and develop action plans to enhance systems and processes to improve profitability, sales, and guest experience
- handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- maintain flexibility to perform above and beyond position parameters
- ensure team works safely and follows safety guidelines
- escalate concerns to supervisors
- perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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