Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus potential
Paid Time Off
scholarship programs
career advancement
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Free Meals
Job Description
The hiring establishment is Taco Bell, a leading fast-food restaurant chain renowned worldwide for its innovative Mexican-inspired menu and its commitment to delivering exceptional customer experiences. Established decades ago, Taco Bell has grown into a staple in the fast-casual dining industry, celebrated for its vibrant brand, dynamic team culture, and consistent quality. As part of a global network, Taco Bell emphasizes community engagement, diversity, and inclusion, making it a top employer for individuals passionate about culinary arts and hospitality management.
Taco Bell operates thousands of locations and continuously strives for excellence in food quality, customer service, and operational efficiency. The company fosters an environment where employees are encouraged to develop their skills and advance their careers within a supportive and rewarding structure. Taco Bell's commitment to equity, belonging, and inclusion is embedded in every aspect of its operations, shaping a workplace culture that is both vibrant and optimistic.
The role of Restaurant General Manager (RGM) at Taco Bell is pivotal to the brand's success. Serving as the leader of the restaurant team, the RGM is responsible for recruiting, training, and mentoring a high-performing crew that delivers exceptional customer service and operational efficiency. The RGM will lead a dynamic team by handpicking top talent and guiding them through structured development plans aimed at career growth and personal achievement.
In this role, the RGM sets the gold standard that others aspire to by cultivating a culture of excellence, equity, and inclusion. Managing a 50-hour workweek, the General Manager engages deeply with all facets of restaurant operations, from employee onboarding and training to customer engagement and financial performance analysis. The RGM supports and empowers their team, setting clear expectations and recognizing outstanding performance regularly. Conflict resolution, staff scheduling, and adherence to corporate policies are critical components of the role.
Financial management is a key responsibility where the RGM analyzes profit and loss statements to ensure the restaurant meets its budgetary goals without compromising the customer experience. The RGM also leads product rollout meetings and coaches the management team on maintaining high standards across restaurant operations.
Moreover, the RGM monitors competitor activity and customer feedback, aiming to exceed industry benchmarks particularly in digital presence and loyalty programs. This role demands a proactive and adaptable leader who thrives in a fast-paced, customer-focused environment and champion's Taco Bell's culture and values rigorously.
This position offers competitive pay, bonus potential, and a comprehensive benefits package, including medical coverage from day one, a 401k plan with company match, and generous paid time off. Taco Bell also provides scholarship programs, career advancement opportunities, and unique perks such as discounts on mortgages, vehicles, and gym memberships. The role is ideal for experienced restaurant or retail managers eager to lead a vibrant team and deliver extraordinary customer experiences while advancing their careers at a reputable, forward-thinking brand.
Taco Bell operates thousands of locations and continuously strives for excellence in food quality, customer service, and operational efficiency. The company fosters an environment where employees are encouraged to develop their skills and advance their careers within a supportive and rewarding structure. Taco Bell's commitment to equity, belonging, and inclusion is embedded in every aspect of its operations, shaping a workplace culture that is both vibrant and optimistic.
The role of Restaurant General Manager (RGM) at Taco Bell is pivotal to the brand's success. Serving as the leader of the restaurant team, the RGM is responsible for recruiting, training, and mentoring a high-performing crew that delivers exceptional customer service and operational efficiency. The RGM will lead a dynamic team by handpicking top talent and guiding them through structured development plans aimed at career growth and personal achievement.
In this role, the RGM sets the gold standard that others aspire to by cultivating a culture of excellence, equity, and inclusion. Managing a 50-hour workweek, the General Manager engages deeply with all facets of restaurant operations, from employee onboarding and training to customer engagement and financial performance analysis. The RGM supports and empowers their team, setting clear expectations and recognizing outstanding performance regularly. Conflict resolution, staff scheduling, and adherence to corporate policies are critical components of the role.
Financial management is a key responsibility where the RGM analyzes profit and loss statements to ensure the restaurant meets its budgetary goals without compromising the customer experience. The RGM also leads product rollout meetings and coaches the management team on maintaining high standards across restaurant operations.
Moreover, the RGM monitors competitor activity and customer feedback, aiming to exceed industry benchmarks particularly in digital presence and loyalty programs. This role demands a proactive and adaptable leader who thrives in a fast-paced, customer-focused environment and champion's Taco Bell's culture and values rigorously.
This position offers competitive pay, bonus potential, and a comprehensive benefits package, including medical coverage from day one, a 401k plan with company match, and generous paid time off. Taco Bell also provides scholarship programs, career advancement opportunities, and unique perks such as discounts on mortgages, vehicles, and gym memberships. The role is ideal for experienced restaurant or retail managers eager to lead a vibrant team and deliver extraordinary customer experiences while advancing their careers at a reputable, forward-thinking brand.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum of five years in restaurant or retail management
- Demonstrated success in team leadership and people management
- Strong financial acumen with experience analyzing P&L statements
- Proficiency in digital tools and restaurant management software
- Excellent communication skills
- Knowledge of occupational health and food safety regulations
- Commitment to equity, inclusion, and belonging principles
- Ability to manage conflict and maintain a positive workplace
- Flexible availability including willingness to work a 50-hour week
Job Qualifications
- Five years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills, including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champion Taco Bell’s culture and values, with a focus on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams, with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift leads, ensuring a strong, well-prepared team
- Develop a comprehensive training plan, mentoring assistant managers, shift leaders, and team member trainers, and overseeing the execution of all training and development initiatives
- Recognize and reward outstanding team member performance regularly, while fostering a culture of equity, inclusion, and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues to ensure a positive experience
- Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation
- Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience
- Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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