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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
bonus eligible
2 weeks vacation
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
free meal each shift
KFC Foundation programs including free college tuition at WGU
Dollar 1 per dollar 1 savings match program
Hardship assistance program
Job Description
KFC is a leading global restaurant brand renowned for its delicious fried chicken and commitment to delivering exceptional customer experiences. As a pioneer in the quick-service restaurant industry, KFC operates a vast network of locations worldwide, each dedicated to maintaining the highest standards of food quality, safety, and customer service. The company values innovation, diversity, and inclusion, fostering a workplace culture that celebrates teamwork and personal growth. KFC is committed to equity, inclusion, and belonging, making it not just a workplace but a community where employees can thrive and build rewarding careers.
As the Restaurant General Manager at ... Show More
As the Restaurant General Manager at ... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P and L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- recognize and reward outstanding team member performance regularly
- address and resolve conflicts promptly, maintaining a positive work environment
- personally engage with customers and swiftly resolve issues to ensure a positive experience
- strategically schedule staff to optimize customer service and coach the management team on brand standards
- analyze financial performance, manage budgets, and develop strategies to maximize profitability
- stay informed about competitors and aim to exceed their standards in all aspects
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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