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Zaxby's logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its unique and flavorful chicken dishes, including wings, fingers, sandwiches, and salads. Founded in 1990 in Athens, Georgia, Zaxbys has grown significantly and now operates numerous locations across various states. The company prides itself on creating a fun and welcoming atmosphere for guests and a supportive, engaging workplace for its team members. Zaxbys represents more than just a dining location; it is a community hub where friends and families can enjoy great food in a lively, friendly environment. The company culture is deeply rooted in teamwork, quality, and service excellence, aiming... Show More

Job Requirements

  • Must be 21 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • required minimum education: high school diploma or equivalent, some college preferred
  • 3-5 years management experience required
  • restaurant management experience preferred

Job Qualifications

  • Must be 21 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • required minimum education: high school diploma or equivalent, some college preferred
  • 3-5 years management experience required
  • restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • complete Food Safety Certification and Manager Certification
  • ensure that the restaurant delivers great experiences to guests
  • maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • create effective work schedules timely and appropriately to drive sales and control labor costs
  • plan and delegate shift assignments including communicating expectations and adjusting as needed
  • ensure service, product quality, and cleanliness standards are consistently upheld
  • create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
  • manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
  • strive to increase sales by building community relationships and providing outstanding product and service
  • control costs and losses and strive to improve by maintaining operational standards and ensuring compliance with all guidelines, policies, and procedures
  • complete performance reviews for crew members and assist with performance reviews for managers
  • maintain compliance with all federal, state, and local laws, guidelines, policies, and procedures
  • utilize management tools and keep neat, accurate, and current records
  • review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
  • handle and report guest and team member complaints, concerns, injuries timely and respectfully
  • maintain an attitude of flexibility that exceeds position parameters
  • ensure the team works safely and follows all safety guidelines
  • escalate concerns appropriately
  • perform all duties to ensure restaurant operations function properly

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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