Restaurant General Manager

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $65,000.00 - $70,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its unique and flavorful chicken dishes, including wings, fingers, sandwiches, and salads. Founded in 1990 in Athens, Georgia, Zaxbys has grown significantly and now operates numerous locations across various states. The company prides itself on creating a fun and welcoming atmosphere for guests and a supportive, engaging workplace for its team members. Zaxbys represents more than just a dining location; it is a community hub where friends and families can enjoy great food in a lively, friendly environment. The company culture is deeply rooted in teamwork, quality, and service excellence, aiming to deliver memorable experiences to every guest.

The role of General Manager at Zaxbys is a key leadership position within the restaurant. This is a full-time role offering a competitive salary range of $65,000 to $70,000 per year, reflecting the importance of this leadership job within the organization. The General Manager is responsible for overseeing all aspects of the restaurant's daily operations. This includes managing staffing, developing team members, controlling costs, driving sales, and ensuring the highest standards of service and food quality. As the leader, the General Manager cultivates a positive workplace culture, motivates the team, and ensures that all brand standards are consistently maintained.

General Managers play a crucial role in Zaxbys' growth and success. They execute company goals and develop action plans to maximize profitability and guest satisfaction. They are accountable for staffing needs by sourcing, hiring, and retaining top talent, as well as maintaining effective work schedules to balance labor costs with sales goals. The role demands continuous mentoring and coaching of team members while holding them accountable to performance expectations.

In addition to operational management, the General Manager is responsible for community engagement initiatives to build customer relationships and enhance sales. They ensure compliance with all company policies and legal requirements, emphasizing a safe and healthy work environment for all employees. General Managers also monitor performance metrics daily, develop strategic improvements, and handle guest and team member concerns promptly and professionally.

Zaxbys offers competitive pay, bonus potential up to 24% of annual salary paid quarterly, free meals, paid time off, paid holidays, and an employee referral program. The company encourages career growth with opportunities to advance within the organization. Benefits include medical, dental, and vision insurance, health savings account options, disability coverage, employer-paid life insurance, and a robust 401(k) plan with employer match to support employees' financial future. This role is ideal for experienced restaurant leaders looking to join a dynamic team committed to excellence and community involvement.

Job Requirements

Must be 21 years of age or older
must have a valid driver's license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check and motor vehicle report
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
required minimum education: high school diploma or equivalent, some college preferred
3-5 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 21 years of age or older
must have a valid driver's license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check and motor vehicle report
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
required minimum education: high school diploma or equivalent, some college preferred
3-5 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
complete Food Safety Certification and Manager Certification
ensure that the restaurant delivers great experiences to guests
maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
create effective work schedules timely and appropriately to drive sales and control labor costs
plan and delegate shift assignments including communicating expectations and adjusting as needed
ensure service, product quality, and cleanliness standards are consistently upheld
create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
strive to increase sales by building community relationships and providing outstanding product and service
control costs and losses and strive to improve by maintaining operational standards and ensuring compliance with all guidelines, policies, and procedures
complete performance reviews for crew members and assist with performance reviews for managers
maintain compliance with all federal, state, and local laws, guidelines, policies, and procedures
utilize management tools and keep neat, accurate, and current records
review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
handle and report guest and team member complaints, concerns, injuries timely and respectfully
maintain an attitude of flexibility that exceeds position parameters
ensure the team works safely and follows all safety guidelines
escalate concerns appropriately
perform all duties to ensure restaurant operations function properly