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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement Plan
Job Description
KFC, one of the world’s most recognized fast-food brands, operates with a mission to serve delicious, quality chicken and provide exceptional guest experiences. As a franchise-driven company, each restaurant is independently owned and operated, which means local franchisees have the autonomy to manage their restaurants while adhering to KFC’s global standards. With a commitment to customer satisfaction, operational excellence, and team development, KFC maintains its position as a leader in the fast-food industry worldwide. Working at KFC means being part of a family-oriented team that values collaboration, innovation, and continuous improvement to achieve shared success.
As a Restaurant Gener... Show More
As a Restaurant Gener... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant management or similar role
- Ability to lift heavy objects (25-85 pounds)
- Ability to stand for extended periods
- Good hearing within normal range
- Cash handling experience
- Ability to read and comprehend menus, manuals and training aids
- Manual dexterity for packing food containers and cleaning
- Ability to work in confined spaces
- Willingness to maintain safety around high temperature equipment and boiling liquids
Job Qualifications
- Previous experience in restaurant management
- Strong leadership and team-building skills
- Excellent communication abilities
- Proven ability to manage budgets and payroll
- Knowledge of health and safety regulations
- Ability to train and develop staff
- Customer service oriented
- Ability to work in a fast-paced environment
- Basic math and financial skills
- Problem-solving skills
- Ability to maintain confidentiality
- Physical ability to perform job duties
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team’s goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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