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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k plan
Health and wellness programs
Employee Discounts
Free Meals
Financial assistance programs
Job Description
KFC is a globally recognized fast-food restaurant chain renowned for its fried chicken and commitment to delivering exceptional dining experiences. As one of the leaders in the quick-service restaurant industry, KFC operates thousands of locations worldwide, offering customers a blend of classic flavors and innovative menu items. KFC places high importance on building strong teams and fostering positive workplace cultures that support employee growth and customer satisfaction. With a rich history of brand innovation and dedication to quality, KFC continuously strives to lead the market through excellence in service, product offerings, and community engagement. The company prioritizes equity, inclusion, and... Show More
Job Requirements
- Minimum of 5 years in restaurant or retail management
- Proven track record in people management
- Proficient with digital tools
- Exceptional communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity and inclusion
- Ability to motivate and develop teams
- Skilled in recruitment and training
- Adaptability to change
- Compliance with corporate and safety standards
Job Qualifications
- Minimum of 5 years experience in restaurant or retail management with a strong record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Demonstrates commitment to equity, inclusion, and belonging
- Experienced in recognizing, motivating, and developing teams
- Skilled in recruiting and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adherence to corporate policies, occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- Develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- Recognize and reward outstanding Team Member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers to resolve issues and ensure positive experiences
- Strategically schedule staff to optimize customer service
- Coach the management team on KFC brand standards and lead product rollout meetings
- Analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability
- Stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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