Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,500.00 - $78,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and Development
Job Description
The hiring establishment is a high-volume casino restaurant located in the Pacific Northwest, known for offering an exciting and dynamic dining experience within a vibrant gaming and entertainment environment. This establishment combines the thrill of casino gaming with a diverse culinary portfolio that attracts a large number of guests daily. The restaurant prides itself on providing exceptional customer service, quality food and beverages, and a welcoming atmosphere for both locals and visitors. As a prominent player in the hospitality industry, this casino restaurant emphasizes operational excellence, guest satisfaction, and maintaining high service standards across all touchpoints.
The company is currently seeking a hands-on Restaurant General Manager to lead and inspire their team while driving the restaurant's daily operations and profitability. This full-time leadership role is perfect for an experienced, results-oriented individual who thrives in a fast-paced, high-energy setting. The ideal candidate enjoys being on the floor, directly coaching staff in real time, managing all facets of the business, and fostering a collaborative and motivated workforce. The Restaurant General Manager will oversee all front of house, back of house, and beverage operations, ensuring that every guest receives a consistently great experience from arrival to departure.
In this role, the Restaurant General Manager will be responsible for setting and reinforcing high service standards and a clear sequence of service that aligns with the establishment's brand and guest expectations. They will manage recruiting, training, scheduling, and developing a high-performing team while promoting a positive work culture. Accountability and coaching are key as the Manager will provide ongoing feedback to staff to enhance performance and operational results.
The General Manager will also play a critical part in controlling labor costs and inventory, working within financial targets to protect margins and drive profitability. This includes managing pricing, POS system updates, comps, voids, and discounts with full accountability. Promptly and professionally resolving guest feedback and special requests, including support for private dining and VIP events, will be a vital aspect of the role.
Compliance with health and safety regulations, as well as company policies, is mandatory, and the Manager will partner with Facilities and Environmental Services to maintain a venue that is consistently guest-ready. The position requires strong leadership, financial and operational discipline, and a flexible schedule that includes nights, weekends, holidays, and peak periods to meet the demands of the business environment.
Overall, this is an exciting opportunity for a dedicated hospitality professional to take ownership of a high-volume restaurant within a casino setting and drive business success while delivering memorable guest experiences that keep visitors coming back.
The company is currently seeking a hands-on Restaurant General Manager to lead and inspire their team while driving the restaurant's daily operations and profitability. This full-time leadership role is perfect for an experienced, results-oriented individual who thrives in a fast-paced, high-energy setting. The ideal candidate enjoys being on the floor, directly coaching staff in real time, managing all facets of the business, and fostering a collaborative and motivated workforce. The Restaurant General Manager will oversee all front of house, back of house, and beverage operations, ensuring that every guest receives a consistently great experience from arrival to departure.
In this role, the Restaurant General Manager will be responsible for setting and reinforcing high service standards and a clear sequence of service that aligns with the establishment's brand and guest expectations. They will manage recruiting, training, scheduling, and developing a high-performing team while promoting a positive work culture. Accountability and coaching are key as the Manager will provide ongoing feedback to staff to enhance performance and operational results.
The General Manager will also play a critical part in controlling labor costs and inventory, working within financial targets to protect margins and drive profitability. This includes managing pricing, POS system updates, comps, voids, and discounts with full accountability. Promptly and professionally resolving guest feedback and special requests, including support for private dining and VIP events, will be a vital aspect of the role.
Compliance with health and safety regulations, as well as company policies, is mandatory, and the Manager will partner with Facilities and Environmental Services to maintain a venue that is consistently guest-ready. The position requires strong leadership, financial and operational discipline, and a flexible schedule that includes nights, weekends, holidays, and peak periods to meet the demands of the business environment.
Overall, this is an exciting opportunity for a dedicated hospitality professional to take ownership of a high-volume restaurant within a casino setting and drive business success while delivering memorable guest experiences that keep visitors coming back.
Job Requirements
- 5+ years as a General Manager in a high-volume, multi-million-dollar restaurant
- Valid Food Handler's Permit and ability to meet MAST certification requirements
- Flexible schedule, including nights, weekends, holidays, and peak periods
- Able to stand up to 10 hours and lift up to 50 pounds
- Comfortable working in a smoking environment
Job Qualifications
- 5+ years as a General Manager in a high-volume, multi-million-dollar restaurant
- Strong leadership, communication, and team-building skills
- Working knowledge of wine, beer, cocktails, and culinary fundamentals
- Financial and operational discipline, including comfort with POS systems and basic reporting
- Valid Food Handler's Permit and ability to meet MAST certification requirements
- Flexible schedule, including nights, weekends, holidays, and peak periods
- Able to stand up to 10 hours and lift up to 50 pounds
- Comfortable working in a smoking environment
- AA or BA/BS in Hospitality Management preferred
- Agilysys POS experience preferred
Job Duties
- Lead day-to-day restaurant operations and shift execution
- Set and reinforce service standards and a clear sequence of service
- Hire, train, schedule, and develop a high-performing team
- Coach performance, provide feedback, and ensure accountability
- Manage labor to forecasts and adjust in real time based on volume
- Control inventory and cost of goods to hit target margins
- Oversee pricing, POS updates, comps, voids, and discounts with full accountability
- Resolve guest feedback quickly and professionally
- Support special events, private dining, and VIP requests
- Maintain compliance with health, safety, and company policies
- Partner with Facilities and Environmental Services to keep the venue consistently guest-ready
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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