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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $95,000.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Company swag
Career Development
Inclusive culture

Job Description

Sweetgreen is a renowned national restaurant brand dedicated to promoting healthier communities by connecting people with real food. Established in 2007, Sweetgreen has revolutionized the concept of fast food, making it fresh, flavorful, and deeply rooted in genuine relationships with farmers and local communities. The company is committed not only to serving nutritious and sustainable meals but also to fostering growth and development within its workforce, both in its restaurants and at its support center. Sweetgreen values inclusivity, innovation, and operational excellence, creating vibrant spaces where food, people, and purpose converge to make a positive impact. The company prides itself on its ability to blend technology with traditional values to maintain efficiency and enhance guest experiences. Employment at Sweetgreen provides employees not only a rewarding career path but also the meaningful opportunity to contribute to building healthier communities through real food.

The role of Head Coach, also recognized as General Manager, is pivotal to Sweetgreen's continued commitment to delivering excellence. As the leader, strategist, and mentor of a Sweetgreen store, the Head Coach embodies a unique blend of leadership, operational expertise, and a passion for community health. This role is designed for a proactive, technologically adept leader who excels at managing people, operations, and business performance simultaneously. The Head Coach’s primary responsibility is to inspire and lead a dedicated team, fostering an inclusive culture that values transparency, trust, and diversity while driving profitability through data-driven business decisions. This position demands a hands-on approach with responsibilities including coaching talent using modern technologies, maintaining rigorous standards for food quality, safety, and cleanliness, and adapting quickly in a fast-paced environment.

Beyond leadership, the Head Coach is also integral in ensuring operational smoothness by managing financial performance, labor, inventory, and customer satisfaction. Key duties involve analyzing reports, creating effective schedules, resolving any food quality or facility-related challenges, and applying operational systems to deliver brand-aligned customer experiences. Furthermore, this role requires carrying out all duties of the Assistant Coach role and the complementary positions such as Shift Leader, Kitchen Lead, and Team Member, ensuring continuity and coherence in operational excellence.

Sweetgreen offers a competitive base salary ranging from $85,000 to $95,000 USD based on experience, with an additional 20% bonus potential. Employment is full-time and offers comprehensive medical, dental, and vision benefits, alongside paid vacation and wellness time, a 401(k) plan, and paid family leave. Employees also enjoy complimentary greens and branded merchandise, a collaborative work environment, and clear career progression opportunities for personal and professional development. Sweetgreen upholds equal employment opportunities and values diversity, making it an inclusive workplace for all backgrounds. Joining Sweetgreen means contributing to a movement that combines food, community, and purpose, while developing your leadership skills in a dynamic and supportive environment.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service, with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen: managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving in fast-paced, dynamic environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
  • Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
  • Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety
  • Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions
  • Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
  • Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
  • Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


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