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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
Health and wellness programs
Employee Discounts
free meal
Job Description
KFC is a globally recognized fast-food restaurant chain known for its iconic fried chicken and commitment to delivering exceptional customer experiences. With a rich history and a strong brand presence, KFC operates restaurants worldwide, offering not just food but a unique dining experience that emphasizes quality, service, and a welcoming atmosphere. As a leader in the quick-service restaurant industry, KFC continually innovates its menu and operations to meet customer expectations and stay ahead of competitors. The company values equity, inclusion, and belonging, fostering a vibrant and optimistic culture where employees can thrive and build successful careers. KFC offers competitive pay... Show More
Job Requirements
- 5 years in restaurant or retail management
- strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with focus on Equity, Inclusion and Belonging
- experienced in recognizing and motivating teams
- successful track record in people development
- skilled in recruiting top talent and training employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Qualifications
- 5 years in restaurant or retail management
- strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with focus on Equity, Inclusion and Belonging
- experienced in recognizing and motivating teams
- successful track record in people development
- skilled in recruiting top talent and training employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan
- mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- oversee the execution of all training and development initiatives
- recognize and reward outstanding Team Member performance
- foster a culture of equity, inclusion and belonging
- address and resolve conflicts promptly
- maintain a positive work environment
- personally engage with customers
- swiftly resolve any issues
- strategically schedule staff to optimize customer service
- coach the management team on the KFC brand standards
- lead product rollout meetings
- analyze the restaurant's financial performance
- manage the budget
- develop strategies to maximize profitability
- stay informed about competitors and exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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