Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Training and Development
employee recognition programs
Career advancement opportunities
team discounts
Job Description
KFC, a globally recognized fast-food restaurant chain, is renowned for its world-famous fried chicken and Southern-inspired hospitality. As a leader in the quick-service restaurant industry, KFC is committed to maintaining high-quality standards while delivering exceptional guest experiences. The brand prides itself on fostering a supportive and engaging culture that values both its customers and employees. With a wide network of restaurants worldwide, KFC offers diverse opportunities for career growth, backed by comprehensive training programs and a fun recognition culture. Joining KFC means becoming part of a family that values dedication, teamwork, and excellence.
The role of a Restaurant General Manager at KFC is pivotal in driving the success of one of the world’s largest and most iconic restaurant brands. As the number one leader within the restaurant, the General Manager is responsible for overseeing all aspects of the business to ensure operational excellence and customer satisfaction. This leadership role demands a dynamic and motivational individual who can lead their team to meet and exceed key performance metrics. The General Manager is entrusted with creating a positive and collaborative environment, ensuring that every guest receives friendly service, enjoys a clean dining space, and is served fresh and high-quality meals.
The General Manager's duties include setting and maintaining high standards for food quality, customer service, and restaurant cleanliness. They play an active role in mentoring and developing team members, helping new employees with onboarding, and fostering a culture of growth and recognition. Communication is an essential part of this position, as the General Manager must effectively communicate the restaurant’s goals, upcoming promotions, and business updates to their team. Working closely with other Restaurant General Managers and Area Leaders, the General Manager contributes to the broader business strategy and continuous improvement initiatives. This role is ideal for a goal-oriented leader who thrives in a fast-paced environment and has a passion for team success and customer delight.
The role of a Restaurant General Manager at KFC is pivotal in driving the success of one of the world’s largest and most iconic restaurant brands. As the number one leader within the restaurant, the General Manager is responsible for overseeing all aspects of the business to ensure operational excellence and customer satisfaction. This leadership role demands a dynamic and motivational individual who can lead their team to meet and exceed key performance metrics. The General Manager is entrusted with creating a positive and collaborative environment, ensuring that every guest receives friendly service, enjoys a clean dining space, and is served fresh and high-quality meals.
The General Manager's duties include setting and maintaining high standards for food quality, customer service, and restaurant cleanliness. They play an active role in mentoring and developing team members, helping new employees with onboarding, and fostering a culture of growth and recognition. Communication is an essential part of this position, as the General Manager must effectively communicate the restaurant’s goals, upcoming promotions, and business updates to their team. Working closely with other Restaurant General Managers and Area Leaders, the General Manager contributes to the broader business strategy and continuous improvement initiatives. This role is ideal for a goal-oriented leader who thrives in a fast-paced environment and has a passion for team success and customer delight.
Job Requirements
- Must be 18 years old with a valid driver's license and reliable, personal transportation
- leadership experience of 3 to 5 years
- ability to lead by example with high standards in customer service, food quality, and cleanliness
- ownership mindset relating to business results
- ability to mentor and coach team through training and development
- skill in selecting and onboarding new hires
- goal-oriented and able to thrive in a fast-paced environment
- strong commitment to customer service and guest experience
- takes pride in all responsibilities
Job Qualifications
- 3 to 5 years of experience in management
- strong leadership and team-building skills
- excellent communication and interpersonal skills
- experience in fast-paced, customer-focused environments
- ability to mentor and develop team members
- proven track record of achieving business results
- knowledge of food quality and safety standards
Job Duties
- Own your restaurant's success metrics and lead the restaurant team to reach goals
- Lead guest experiences including friendly interactions, a clean restaurant, and fresh meals
- Grow and mentor the KFC family through training, development, and onboarding of new team members
- Lead communications of team goals, upcoming promotions, business updates
- Inspire a positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
