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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

This job opportunity is with a franchisee of Taco Bell, a well-known fast-food restaurant chain specializing in Mexican-inspired foods such as tacos, burritos, quesadillas, and nachos. This particular franchisee operates independently and is not directly affiliated with Taco Bell Corporation or its affiliates. Being a franchisee means that the business is independently owned and operated, allowing the owner to set unique wage and benefit programs which may vary from one Taco Bell franchise to another. According to the job details, the franchisee will be the sole employer, meaning that if hired, candidates will work directly under the franchise owner and not Taco Bell Corp. itself.

The franchise is situated in Seagoville, Texas, at 550 E Malloy Bridge Rd, operating under the property number 019792. This Taco Bell location upholds the brand's reputation by emphasizing quality, service, cleanliness, and hospitality, commonly known as CHAMPS, a key philosophy embraced by Taco Bell establishments to ensure customer satisfaction and operational excellence.

The role is primarily focused on ensuring the orderly and efficient functioning of the assigned restaurant location. The successful candidate will be responsible for managing all day-to-day operations, ensuring that every aspect of the restaurant adheres to the standards and systems known as CHAMPS and LAST (the Taco Bell system for leadership and restaurant service). This position is vital to maintaining the high standards expected from this fast-food restaurant, including quality of food, customer service, sanitation, and creating a welcoming atmosphere for customers and employees alike.

Applicants should have a comprehensive understanding of restaurant management, backed by prior food service experience. The position requires someone who can engage with and lead a team effectively, provide training, conduct performance reviews, and enforce policies and procedures, including safety regulations. The work environment can be fast-paced and demanding, requiring individuals who can cope with stress, pay attention to detail, and maintain composure under pressure.

Additional responsibilities include assisting with budget decisions, managing inventory control by following specified procedures, and ensuring adequate staffing to maintain smooth restaurant operations. Employees' training will focus on internal systems and customer service excellence, with team collaboration being a key to achieving consistent customer satisfaction.

The management role also requires operational tasks such as handling kitchen equipment, maintaining dining and work areas, prioritizing customer service, and promptly addressing any maintenance issues reported in the restaurant. Good interpersonal communication is crucial to this position, as the manager must interact professionally with employees and customers, fostering a positive and cooperative work atmosphere.

The job conditions at this Taco Bell location may include working in environments with varying temperatures and occasional high noise levels. The role requires a valid driver's license, personal liability insurance, access to a vehicle for company business, and the means to maintain reliable communication via phone.

This position offers the opportunity to be part of a widely recognized brand with strong community presence while working in a dynamic and engaging environment, contributing directly to the success of the restaurant and satisfaction of its customers.

Job Requirements

  • High school education or equivalent
  • Must have comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Must possess a valid driver license
  • Must have access to a vehicle to drive periodically on company business
  • Must have current liability insurance in your name
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position
  • Requires good interpersonal communication skills to direct employees and work with customers
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise

Job Qualifications

  • High school education or equivalent
  • Comprehensive understanding of all aspects of restaurant management
  • Prior food service experience
  • Valid driver license
  • Good interpersonal communication skills
  • Ability to pay attention to detail and cope with pressure
  • Ability to remain calm when stressful situations arise

Job Duties

  • Ensure customer satisfaction
  • Provide excellence in quality, service, cleanliness, and hospitality
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Enforces all safety rules, policies, and procedures
  • Assists with budget decisions and implementation
  • Ensures adequate staffing within the restaurant
  • Follows specified procedures for inventory control
  • Provides employee training, emphasizing CHAMPS and the Taco Bell LAST system
  • Performs employee performance reviews and counseling
  • Works as a team member to assure constant and consistent customer satisfaction through CHAMPS
  • Quickly prepares customers' orders according to specifications and with the highest possible quality
  • Prioritizes work load, always serving customers first, then maintaining dining room, and then maintaining work area
  • Operates all kitchen equipment
  • Acknowledges and speaks to customers when possible in a friendly and courteous manner
  • Reports any needed equipment and/or facilities repair to the Maintenance Department

Job Criteria

Experience

Mid Level (3-7 years)


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