Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
bonus eligible
two weeks vacation
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
free meal each shift
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in fried chicken and known for its commitment to quality, customer satisfaction, and community engagement. Established as part of a larger portfolio of well-known quick service restaurants, KFC continuously strives to maintain its position as a leader in the fast-food industry by upholding high operational standards and fostering a vibrant, inclusive culture that empowers employees at all levels. The company values innovation, teamwork, and excellence, aiming to provide a rewarding experience not only for its customers but also for its employees. With a focus on career development and employee wellbeing, KFC offers comprehensive training programs and opportunities for advancement within the organization, making it a desirable workplace for those passionate about food service and leadership.
As the Restaurant General Manager at KFC, you will play a critical role in driving the operational success and team performance of your location. This full-time management position offers competitive pay and bonus eligibility, with the opportunity to shape a dynamic work environment committed to delivering exceptional customer experiences. You will be responsible for recruiting, training, and mentoring a high-performing team, fostering a culture of equity, inclusion, and belonging. Your leadership will directly influence the retention and growth of top talent, ensuring that team members are motivated, engaged, and prepared to excel in their roles.
In this position, you will oversee all aspects of restaurant operations, from ensuring compliance with health and safety standards to managing financial performance and customer satisfaction metrics. You will use your analytical skills to interpret profit and loss statements, optimize staffing schedules, and implement strategic initiatives that enhance profitability without compromising service quality. Additionally, you will proactively engage with customers to swiftly address concerns, setting a standard for customer care that aligns with KFC’s brand values.
The role demands strong communication and interpersonal skills, enabling you to build positive relationships with both your team and customers. You will lead by example, actively resolving conflicts and recognizing outstanding performance to cultivate a rewarding and collaborative work atmosphere. As a strategic thinker, you will stay informed about market trends and competitor activities, leveraging this knowledge to drive continuous improvement and innovation in your restaurant. This is a unique opportunity to join a renowned company where you can make a tangible impact, develop professionally, and contribute to a brand that is beloved worldwide.
As the Restaurant General Manager at KFC, you will play a critical role in driving the operational success and team performance of your location. This full-time management position offers competitive pay and bonus eligibility, with the opportunity to shape a dynamic work environment committed to delivering exceptional customer experiences. You will be responsible for recruiting, training, and mentoring a high-performing team, fostering a culture of equity, inclusion, and belonging. Your leadership will directly influence the retention and growth of top talent, ensuring that team members are motivated, engaged, and prepared to excel in their roles.
In this position, you will oversee all aspects of restaurant operations, from ensuring compliance with health and safety standards to managing financial performance and customer satisfaction metrics. You will use your analytical skills to interpret profit and loss statements, optimize staffing schedules, and implement strategic initiatives that enhance profitability without compromising service quality. Additionally, you will proactively engage with customers to swiftly address concerns, setting a standard for customer care that aligns with KFC’s brand values.
The role demands strong communication and interpersonal skills, enabling you to build positive relationships with both your team and customers. You will lead by example, actively resolving conflicts and recognizing outstanding performance to cultivate a rewarding and collaborative work atmosphere. As a strategic thinker, you will stay informed about market trends and competitor activities, leveraging this knowledge to drive continuous improvement and innovation in your restaurant. This is a unique opportunity to join a renowned company where you can make a tangible impact, develop professionally, and contribute to a brand that is beloved worldwide.
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance using profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills
- Solid understanding of restaurant maintenance programs
- Commitment to KFC's culture, equity, inclusion, and belonging
- Experience in team motivation and development
- Skilled in recruiting and training employees
- Adaptability to change
- Compliance with corporate policies and health safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training employees of varying performance levels
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers and resolve issues to ensure a positive experience
- Strategically schedule staff to optimize customer service and coach management on brand standards
- Analyze financial performance, manage budgets, and develop strategies to maximize profitability
- Stay informed about competitors and strive to exceed their standards in all aspects
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
