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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
bonus eligible
two weeks vacation
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
free meal each shift
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in fried chicken and known for its commitment to quality, customer satisfaction, and community engagement. Established as part of a larger portfolio of well-known quick service restaurants, KFC continuously strives to maintain its position as a leader in the fast-food industry by upholding high operational standards and fostering a vibrant, inclusive culture that empowers employees at all levels. The company values innovation, teamwork, and excellence, aiming to provide a rewarding experience not only for its customers but also for its employees. With a focus on career development and employee wellbeing, KFC... Show More
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance using profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills
- Solid understanding of restaurant maintenance programs
- Commitment to KFC's culture, equity, inclusion, and belonging
- Experience in team motivation and development
- Skilled in recruiting and training employees
- Adaptability to change
- Compliance with corporate policies and health safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training employees of varying performance levels
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers and resolve issues to ensure a positive experience
- Strategically schedule staff to optimize customer service and coach management on brand standards
- Analyze financial performance, manage budgets, and develop strategies to maximize profitability
- Stay informed about competitors and strive to exceed their standards in all aspects
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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