Restaurant General Manager

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

performance bonuses

Job Description

Fulenwider Enterprises is a renowned operator of KFC and Taco Bell franchises, known for its dedication to delivering exceptional fast-food dining experiences. The company is part of a larger network of restaurants that prioritize high-quality food, excellent service, cleanliness, and hospitality. Fulenwider Enterprises places great emphasis on creating a positive and supportive work environment where employees at all levels feel valued and motivated. This approach has enabled the company to maintain steady growth and build a reputation as a preferred employer in the fast-food industry. The company culture fosters teamwork, continuous improvement, and a commitment to operational excellence, making it a great place for individuals seeking a rewarding career in restaurant management.

The role of Restaurant General Manager (RGM) at Fulenwider Enterprises offers a dynamic career opportunity for individuals passionate about leading restaurant operations and delivering outstanding customer service. This full-time position is central to the success of each restaurant location, carrying significant responsibility for managing daily operations and ensuring compliance with company standards across product quality, guest relations, kitchen efficiency, and employee performance. The RGM is accountable for various critical aspects such as product preparation and delivery, maintaining the restaurant environment, inventory control, team leadership, recruitment and employee retention, financial management, and regulatory compliance. The position demands a leader capable of balancing operational duties with fostering a positive workplace culture and running the restaurant efficiently to meet business goals.

The Restaurant General Manager actively engages in guest service, setting high standards for employee appearance, courtesy, and selling techniques, while participating in marketing efforts to drive business growth. Effective cost control and profit management strategies are key responsibilities, alongside maintaining productivity through excellent recruitment, training, and motivation programs. The RGM also oversees preventative maintenance to ensure equipment and facilities are kept in optimal working order. The role involves comprehensive financial duties including report preparation, cash control, and security measures which ensure the restaurant meets its financial targets. The manager also upholds safety and health standards as per OSHA and local regulations.

This role is ideal for candidates with a strong background in restaurant or retail management, who possess excellent communication, team-building, and decision-making skills. Fulenwider Enterprises provides an environment where skilled managers can thrive, developing their careers while contributing to the success of a well-established restaurant group. With a competitive salary and supportive company culture, the Restaurant General Manager position is a compelling opportunity for professionals seeking to advance in the food service industry.

Job Requirements

Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
the job entails lifting up to 25 lbs and carrying loads up to 30 feet in distance
the job entails pushing/pulling up to 90 lbs and carrying up to 30 feet in distance
knowledge of and compliance with the company's human resources policies and processes
adheres to the company and city/state/united States safety requirements

Job Qualifications

Dedication to providing exceptional guest service
good communication skills, strong interpersonal skills, and conflict resolution skills
exceptional team building capability
basic business math and accounting skills, and strong analytical/decision-making skills
basic personal computer literacy
high school diploma or GED preferred
college or university degree preferred
1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility

Job Duties

Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
maintains highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
controls day-to-day operations by tracking restaurant labor and product costs to meet targets
orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees
maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
has routine preventative maintenance program in operation
checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information
develops, motivates, and effectively trains
maintains a safe work environment
champions recognition and motivation efforts
ensures OSHA, local health and safety codes, and company safety and security policy are met