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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
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Career development opportunities
Collaborative team environment

Job Description

Sweetgreen is a pioneering fast-casual restaurant brand dedicated to building healthier communities by connecting people to real food. Founded with a vision to offer fresh, made-from-scratch meals using locally sourced, organic, and sustainable ingredients, Sweetgreen has grown to become a leader in the healthy dining industry. The company emphasizes environmental sustainability, responsible sourcing, and a strong commitment to community well-being. It operates numerous locations nationwide, each fostering an inclusive and vibrant culture that values transparency, teamwork, and innovation. Sweetgreen's mission is grounded in the belief that food can change the world, and every team member contributes to delivering this vision daily through fresh ingredients and exceptional guest experiences. Sweetgreen also offers competitive compensation, benefits, and a clear career path to foster employee growth and satisfaction.

The Head Coach (General Manager) role at Sweetgreen is a leadership position responsible for managing all aspects of store operations to ensure success both in business performance and guest satisfaction. As the leader and mentor of your store's team, you'll inspire and motivate employees while using data-driven insights to make strategic decisions that enhance profitability and operational efficiency. The role demands a dynamic leader who can balance people management, food safety, customer experience, and financial acumen seamlessly. You will foster an inclusive culture that cultivates trust and supports professional development, all while maintaining the highest standards of food quality, cleanliness, and safety. Your responsibilities include driving sales growth, optimizing labor and inventory, and leveraging technology to create streamlined processes. This position offers a competitive base salary ranging from $75,000 to $90,000 USD, with potential bonuses, as well as comprehensive benefits such as medical, dental, and vision insurance, paid time off, 401(k) plans, and more. Sweetgreen values diversity and equal opportunity, ensuring a supportive work environment where all employees can thrive. This career path encourages continuous learning and advancement, making it ideal for experienced managers who aspire to grow within the company and make a meaningful impact on community health through real food.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving in fast-paced, dynamic environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
  • Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
  • Maintain high standards for food safety, cleanliness, and equipment maintenance
  • Resolve facility, supply, and food quality issues while prioritizing team safety
  • Deliver clean, hospitable, and brand-aligned customer experiences
  • Act on guest metrics and make data-informed business decisions
  • Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules
  • Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
  • Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


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