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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,900.00 - $71,600.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Category 10 is a newly established restaurant located in the premier Flamingo Las Vegas area. This venue is distinguished by its unique combination of a live music experience, bar, and dining establishment, creating a vibrant atmosphere that appeals to both guests looking for great food and those seeking entertainment. With its prime location and multi-experiential concept, Category 10 stands out as a destination for locals and tourists alike, offering an innovative setting that blends culinary excellence with dynamic live performances. Backed by Opry Entertainment Group (OEG), the venue benefits from a rich heritage in entertainment and hospitality, ensuring high standards... Show More

Job Requirements

  • High school diploma or equivalent
  • College degree preferred
  • Degree in hotel/restaurant management desirable
  • 7+ years' progressive, high-volume restaurant management experience
  • Experience building and supporting company culture
  • Experience with union and labor relations preferred
  • State Alcohol Education Card required
  • State Food Handler Safety Card required
  • Non-Gaming Work Permit Card required
  • Certified Food Safety Manager certification within 90 days of hire
  • CPR certification within 90 days of hire
  • Crowd Management training upon hire
  • Valid driver's license with satisfactory driving record

Job Qualifications

  • High school diploma or equivalent required
  • College degree preferred
  • Degree in hotel/restaurant management is desirable
  • Combination of practical experience and education will be considered as an alternative
  • 7+ years' progressive, high-volume restaurant management experience required
  • Experience building and supporting a fair and consistent company culture in compliance and alignment with established policies and procedures
  • Experience managing operations in accordance with union and labor relations agreements preferred
  • Micros POS, Compeat and Hot Schedules experience a plus
  • Effective interpersonal, written, and verbal communication skills
  • Skilled in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping and report preparation
  • Strong understanding of health, safety and labor regulations
  • Ability to establish clear direction, set goals, monitor progress and measure results
  • Passion for hospitality business and compassion for people
  • Capable of creating fun in a fast-paced and stressful environment
  • Ability to communicate assertively in a non-aggressive, candid manner
  • Proficient with Microsoft Office (Outlook, Word, Excel)

Job Duties

  • Organize and lead all staff and operations of the venue
  • Provide overall leadership and support for all areas of operation and corresponding staff functions by creating and influencing the appropriate culture and character of the venue
  • Responsible for the implementation and execution of policies, operating procedures and training programs, directives, menus, work schedules, rules and regulations for the staff
  • Ensure positive guest service in all areas
  • Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Actively participate in the attraction, selection, development and retention of venue staff and management
  • Work closely with Human Resources regarding employee and labor relations, as needed
  • Develop direct reports by communicating performance expectations and delivering timely feedback through verbal communication, weekly meetings and goal-setting programming through designated performance management system
  • Partner with corporate leadership to prepare annual budgets, monthly forecasts and conduct P&L oversight/management
  • Develop short- and long-term plans for revenue growth and cost control measures
  • Ensure restaurant and individual departments meet or exceed all budgeted financial expectations
  • Execute and maintain standardized inventory control through operating systems and procedures as defined in SOPs
  • Work with internal business partners, such as Marketing, IT, Human Resources and Accounting, to oversee and support all staffing and venue programming
  • Facilitate proper communication and organization within the venue and with the corporate office
  • Provide conflict resolutions in a positive, effective manner
  • Manage the security function to protect the restaurant's assets and the personal safety of the employees and guests
  • Manage physical facility to ensure proper maintenance and repair
  • Support a high level of community involvement and partnership via personal and/or team presence and participation at designated events/functions
  • Ensure that all special events are executed properly to the client's satisfaction
  • Ensure compliance with corporate standards to maintain a working environment free of discrimination and harassment
  • Maintain personal integrity by abiding by and supporting the Company's values and principles
  • Communicate and uphold all corporate standards, guidelines, policies, and procedures in accordance with local, state, and federal laws and regulations
  • Follow and support brand SOPs
  • Participate in and respond to annual company audits
  • Perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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