Restaurant General Manager

KFC, known globally as one of the most iconic and largest fast-food brands specializing in fried chicken, operates through a network of independently owned and operated franchises. Each franchise works diligently to uphold KFC's reputation for quality, customer service, and a welcoming environment. With a legacy that spans decades, KFC continues to expand its reach while maintaining its commitment to delivering fresh, high-quality meals accompanied by friendly and efficient service. Joining the KFC family means becoming part of a globally recognized brand that values both innovation and tradition in the fast-food restaurant industry.

This job posting is for a Restaurant General Manager position at a KFC location that is independently owned and operated by a KFC franchisee. As a Restaurant General Manager, you serve as the number one leader and are responsible for driving the success of the restaurant. This role is pivotal in ensuring that operational goals are met or exceeded by leading a dedicated team of employees. Your leadership will directly impact the customer experience, from ensuring cleanliness and food safety to inspiring your team to deliver exceptional friendly service at every customer interaction.

The Restaurant General Manager will own the success metrics of the restaurant, guiding and mentoring the team to achieve key performance indicators related to customer satisfaction, employee development, operational compliance, and financial management. This includes responsibility for managing day-to-day operations, driving business growth, and fostering a positive, collaborative environment known within the KFC family. Key duties include overseeing training and onboarding new team members, managing payroll and employee documentation, maintaining compliance with company policies, and ensuring the store is operated safely and efficiently.

Success in this role requires a passion for leadership, an ownership mindset, and a commitment to exceptional service standards in a fast-paced setting. The ideal candidate will be goal-oriented, demonstrate punctual attendance, and possess enthusiasm and a positive attitude. Additional physical requirements such as the ability to perform some heavy lifting, work extended periods of standing, and maintain safety around kitchen equipment must also be met.

Working at a KFC franchise as a Restaurant General Manager is a unique opportunity to lead within a globally respected brand while contributing directly to the success of a local business. This position provides a platform to grow and mentor your team, build strong community connections, and contribute to a workplace culture focused on respect, collaboration, and customer satisfaction. The franchisee is solely responsible for hiring decisions and all employment-related matters, ensuring personalized management and localized support. If you thrive in a dynamic restaurant environment and are ready to take on a leadership role with meaningful responsibilities, this opportunity with KFC can help you reach higher than you ever imagined.