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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
4 weeks vacation
Paid Time Off
Tuition Reimbursement
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
401K retirement plan with 6% match
Health and wellness programs
Employee Discounts
free meal each shift

Job Description

KFC, a globally recognized fast-food restaurant chain, is renowned for its signature fried chicken and commitment to delivering exceptional customer experiences. With a rich heritage and a strong presence worldwide, KFC operates numerous restaurants that prioritize quality, consistency, and innovation. As part of a dynamic and growing enterprise, KFC is dedicated to fostering a vibrant and inclusive culture where employees are empowered to thrive and succeed. The company emphasizes equity, inclusion, and belonging, creating a supportive environment for its diverse team members.

The Restaurant General Manager at KFC plays a pivotal role in driving the operational success of the res... Show More

Job Requirements

  • Adheres to corporate policies and Occupational Health and Food Safety standards
  • 5 years in restaurant or retail management
  • strong people management skills
  • proven ability to improve performance through P&L analysis
  • proficient with digital tools
  • exceptional communication skills
  • solid knowledge of restaurant maintenance programs
  • commitment to culture of equity, inclusion, and belonging
  • experience in people development and talent recruitment
  • ability to support change management

Job Qualifications

  • 5 years in restaurant or retail management with strong track record in people management
  • proven ability to improve performance based on P&L analysis
  • proficient with digital tools and platforms
  • exceptional communication skills including written, verbal, and interpersonal
  • solid understanding of restaurant maintenance programs
  • champions KFC's culture and values focusing on equity, inclusion, and belonging
  • experienced in recognizing and motivating teams with successful track record in people development
  • skilled in recruiting top talent and training both high and under-performing employees
  • adaptable to change and experienced in supporting change management

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
  • develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
  • recognize and reward outstanding Team Member performance regularly
  • address and resolve conflicts promptly to maintain a positive work environment
  • engage personally with customers to resolve issues swiftly
  • strategically schedule staff and coach management team on KFC brand standards
  • analyze financial performance, manage budgets, and develop strategies to maximize profitability
  • stay informed about competitors and exceed standards including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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