Restaurant General Manager

KFC, a globally recognized fast-food restaurant renowned for its signature fried chicken and commitment to quality service, is seeking a dedicated Restaurant General Manager to lead and inspire a dynamic team. As a leader in the quick-service restaurant industry, KFC prides itself on delivering exceptional customer experiences through a passionate, well-trained crew and a vibrant workplace culture. This position offers an exciting opportunity to play a pivotal role within a successful restaurant, where leadership, strategic decision-making, and team development are key to continued growth and operational excellence.

The Restaurant General Manager position at KFC is a full-time role that comes with competitive pay and bonus eligibility, making it a rewarding career choice for experienced restaurant managers. In this role, you will be responsible for recruiting, onboarding, and training top talent, including team members and shift supervisors, ensuring that every employee is well-prepared to contribute to the restaurant's success. Your leadership will directly impact employee development and satisfaction as you mentor assistant managers and trainers, guiding them through comprehensive training programs designed to build a strong, capable workforce. Through your efforts, you will nurture a culture that emphasizes equity, inclusion, and belonging, fostering a positive and inclusive work environment.

Daily responsibilities include addressing and resolving conflicts to maintain team harmony, engaging directly with customers to ensure satisfaction, and strategically scheduling staff to optimize service efficiency. You will also lead product rollout meetings and coach the management team on brand standards to uphold the world-class reputation of KFC. Financial acumen is crucial, as you will analyze restaurant performance metrics, manage budgets, and develop strategies to maximize profitability without compromising the customer experience. Keeping abreast of competitors’ activities, including digital and loyalty programs, ensures that KFC remains a leader in the fast-food market.

This role is ideal for professionals with a strong background in restaurant or retail management, with at least five years of experience demonstrating success in people management and performance improvement. Candidates should be proficient in digital tools and platforms, possess exceptional communication skills, and have a solid understanding of restaurant maintenance and safety standards. Embracing KFC's culture and values is essential, particularly a commitment to equity, inclusion, and team motivation. Your ability to recruit top talent, train employees across performance levels, and adapt to organizational changes will be vital to your success as a Restaurant General Manager.

KFC offers more than just a job; it provides career advancement opportunities, professional development, and an enriching environment where your leadership can shape the future of the restaurant. Benefits include medical coverage from day one, paid time off, competitive vacation policies, scholarship opportunities, free meal shifts, and participation in unique KFC Foundation programs such as free college tuition at Western Governors University, a dollar-for-dollar savings match program, and hardship assistance. Join KFC and lead a team that delivers joy through every meal while advancing your career with a company committed to your growth and well-being.