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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits
free meal
Tuition Assistance
Savings Match Program
Hardship assistance
Job Description
KFC, a globally recognized fast-food restaurant renowned for its signature fried chicken and commitment to quality service, is seeking a dedicated Restaurant General Manager to lead and inspire a dynamic team. As a leader in the quick-service restaurant industry, KFC prides itself on delivering exceptional customer experiences through a passionate, well-trained crew and a vibrant workplace culture. This position offers an exciting opportunity to play a pivotal role within a successful restaurant, where leadership, strategic decision-making, and team development are key to continued growth and operational excellence.
The Restaurant General Manager position at KFC is a full-time role th... Show More
The Restaurant General Manager position at KFC is a full-time role th... Show More
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance based on P and L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams
- Skilled in recruiting top talent and training employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P and L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan, mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance regularly
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers, swiftly resolving any issues
- Strategically schedule staff to optimize customer service, coach the management team on brand standards, and lead product rollout meetings
- Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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