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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
medical benefits
401k Retirement Plan
Health and wellness programs
Employee Discounts
Free Meals
Professional Development
Job Description
KFC, an internationally renowned fast-food restaurant chain known for its iconic fried chicken and exceptional customer service, is seeking a dedicated and experienced Restaurant General Manager to lead one of its vibrant locations. With a rich history spanning decades, KFC continues to be a leader in the quick-service restaurant industry, emphasizing quality food, innovation, and customer satisfaction. As a part of a global brand, the restaurant offers a dynamic work environment where employees are valued and encouraged to grow professionally. The company fosters a culture grounded in equity, inclusion, and belonging, ensuring that every team member has the opportunity to... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 5 years of restaurant or retail management experience
- Proven leadership skills in a fast-paced environment
- Strong financial and analytical skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety and health regulations
- Ability to recruit, train, and develop staff
- Commitment to promoting equity, inclusion, and belonging
- Experience with digital tools and platforms
- Flexibility to work varied shifts including weekends and holidays
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P and L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion, and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- Develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
- Recognize and reward outstanding team member performance while fostering a culture of equity, inclusion, and belonging
- Address and resolve conflicts promptly, maintaining a positive work environment
- Personally engage with customers to swiftly resolve any issues
- Strategically schedule staff and coach the management team on KFC brand standards
- Analyze financial performance, manage budgets, and develop strategies to maximize profitability
- Stay informed about competitors and exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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