Restaurant General Manager

Burger King is a globally recognized quick-service restaurant chain known for its flame-grilled burgers, exceptional guest experience, and commitment to quality and innovation. Established over six decades ago, Burger King has grown into one of the world's largest fast-food franchises, serving millions of customers daily with a diverse menu that includes classic Whoppers, crispy chicken sandwiches, and a range of sides and beverages. As part of the Carrols Restaurant Group, the largest Burger King franchisee in the United States, this location in Buffalo, NY continues the tradition of delivering great food and service to guests with a passionate, community-oriented approach.

The role of Restaurant General Manager (RGM) at Burger King is a dynamic, executive leadership position central to the success of the restaurant. The RGM is not just responsible for running the shifts but for managing the entire business operation, ensuring sales growth, profitability, operational excellence, and an outstanding guest experience. This position reports to the District Manager and involves partnering closely with the broader leadership team to execute business strategies effectively, analyze financial and operational performance, and make informed decisions that drive results.

As an RGM, you will lead and manage a team of Assistant Managers, Hourly Shift Coordinators, and Team Members. Your role involves setting high-performance standards, fostering a culture of ownership, accountability, and team collaboration, and championing a people-first leadership style that motivates and develops talent at all levels. You will oversee all aspects of restaurant operations including hiring, training, certification, coaching, and recognition to build a motivated, skilled, and customer-focused workforce.

A critical responsibility is to manage the restaurant Profit and Loss (P&L) by reviewing financial reports, controlling costs, optimizing labor, and driving sales through effective marketing and operational strategies. You will ensure strict adherence to Burger King’s brand standards, food safety protocols, and operational guidelines while maintaining high levels of guest satisfaction and responding promptly to customer concerns.

The position offers an annual salary ranging from $55,900 to $70,200 with compensation varying based on experience, training, and location. The RGM role is ideal for individuals who thrive in fast-paced environments, are results-oriented, and possess strong problem-solving capabilities, confident business decision-making skills, and a passion for delivering excellence. Burger King also provides opportunities for growth and leadership development within the organization, making this role not only a job but a career path.

Joining Burger King means becoming part of a globally respected brand dedicated to employee success and community engagement. The company supports its employees with competitive benefits and rewards, including weekly pay, meal discounts, quarterly bonuses, flexible scheduling, paid time off, comprehensive medical, dental, and vision plans, and a 401(k) retirement savings plan. Additionally, leadership development programs and recognition initiatives help foster a motivating and rewarding work environment. This role is a fantastic opportunity for aspiring leaders looking to make a meaningful impact while advancing their career in the fast-food industry.