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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
performance bonuses
Referral program
exclusive discounts
Holidays
Supportive community
Job Description
P.F. Chang's is a renowned American restaurant chain that specializes in Asian cuisine, combining traditional flavors with a modern dining experience. Established with a commitment to delivering exceptional service and high-quality dishes, P.F. Chang's has grown to be a leader in the casual dining industry, offering a unique blend of culinary expertise and innovative hospitality. The brand prides itself on creating inviting atmospheres where guests can enjoy delicious meals crafted from fresh ingredients, alongside attentive and personalized service. Known for its vibrant and culturally inspired ambiance, P.F. Chang's emphasizes not only great food but also memorable experiences for its customers.<... Show More
Job Requirements
- progressive restaurant or hospitality management experience
- recent prior experience as a general manager for external hires
- valid driver's license
- strong passion for delivering exceptional guest experiences with a guest-centric mindset
- proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, and financial control
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Qualifications
- progressive restaurant or hospitality management experience
- prior experience as a general manager for external hires
- strong passion for delivering exceptional guest experiences
- proven track record of driving sales growth and achieving KPI and EBITDA targets
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, and financial control
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, and reservation systems
- experience in casual or upscale dining preferred
- hospitality or business degree preferred
- culinary and kitchen acumen preferred
Job Duties
- demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by innate hospitality DNA
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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