Restaurant General Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $42,600.00 - $58,800.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

competitive pay

bonus potential

Free Meals

Paid Time Off

Paid holidays

Employee Referral Program

Opportunities to Advance

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established restaurant brand known for its unique and flavorful chicken offerings, exceptional customer service, and vibrant atmosphere where guests can enjoy delicious meals while having fun. As Zaxbys continues to expand, the company is eagerly looking to add new members to its team who share a passion for hospitality and leadership. Zaxbys prides itself on being much more than just a place to eat; it is a destination where friends and family can gather to make memorable moments. The culture at Zaxbys cultivates a positive, inclusive, and supportive work environment, making it a desirable place to build a rewarding career in the restaurant industry.

The General Manager role at Zaxbys is integral to the success of the restaurant. This position requires a dynamic leader responsible for guiding the team, fostering a positive culture, and ensuring top-tier operational performance. As a General Manager, you will develop and execute action plans aligned with company goals to drive sales growth, maintain quality standards, and manage costs effectively. Your leadership will be critical in maintaining high team morale and delivering an outstanding guest experience consistently. This role demands hands-on management of the restaurant’s daily functions, including staffing, training, scheduling, and upholding brand standards. Additionally, General Managers play a vital role in community engagement, building relationships that contribute to the restaurant's success. Zaxbys offers competitive pay with the potential for quarterly bonuses up to 24% of the annual salary, along with free meals, paid time off, holidays, and opportunities for advancement. The company’s comprehensive benefits package includes medical, dental, and vision insurance, disability coverage, employer-paid life insurance, and a 401(k) plan with employer matching. This position offers a fulfilling career path for those who are passionate about restaurant management and leadership in a supportive and growth-oriented environment.

Job Requirements

sit, stand, and walk continuously
occasionally stoop, bend, crouch, or climb including use of ladders
frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
continuous use of hands and wrists for grasping and fine manipulation
communicate proficiently through speech, reading, and writing
maintain effective audio-visual discrimination and perception to observe and respond to the environment
work in an environment with hot and cold temperature variations and exposure to food allergens
operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment

Job Qualifications

must be 21 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
availability to work a minimum of 5 days and 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check and motor vehicle report
possess leadership qualities and strong organizational skills
ability to interact cooperatively with others
minimum education of high school diploma or equivalent with some college preferred
3-5 years of management experience required
restaurant management experience preferred

Job Duties

complete all training requirements including zaxbys general manager development plan and operations excellence capstone class
complete food safety certification and manager certification
ensure that the restaurant delivers great experiences to guests
maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
plan and delegate shift assignments including communicating expectations and adjusting as needed
ensure service, product quality, and cleanliness standards are consistently upheld
create and maintain a positive culture and healthy team morale by providing guidance and leadership while being a role model for the team
manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are upheld
strive to increase sales by building community relationships and providing outstanding product and service
control costs and losses and improve at every opportunity by maintaining operational standards and complying with all guidelines
complete performance reviews for crew members and assist with performance reviews for managers
maintain compliance with federal, state, and local laws, guidelines, policies, and procedures
utilize management tools and keep accurate and current records
review performance metrics daily and develop action plans to enhance the execution of systems and processes
handle and report guest and team member complaints, concerns, and injuries timely and respectfully
maintain an attitude of flexibility that allows performance beyond position description parameters
ensure the team works safely and follows all safety guidelines and procedures
escalate concerns to supervisors when appropriate
perform all other duties necessary to ensure smooth restaurant operations