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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,600.00 - $58,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
bonus potential
Free Meals
Paid Time Off
Paid holidays
Employee Referral Program
Opportunities to Advance
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-established restaurant brand known for its unique and flavorful chicken offerings, exceptional customer service, and vibrant atmosphere where guests can enjoy delicious meals while having fun. As Zaxbys continues to expand, the company is eagerly looking to add new members to its team who share a passion for hospitality and leadership. Zaxbys prides itself on being much more than just a place to eat; it is a destination where friends and family can gather to make memorable moments. The culture at Zaxbys cultivates a positive, inclusive, and supportive work environment, making it a desirable place to build... Show More

Job Requirements

  • sit, stand, and walk continuously
  • occasionally stoop, bend, crouch, or climb including use of ladders
  • frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
  • continuous use of hands and wrists for grasping and fine manipulation
  • communicate proficiently through speech, reading, and writing
  • maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • work in an environment with hot and cold temperature variations and exposure to food allergens
  • operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment

Job Qualifications

  • must be 21 years of age or older
  • must have a valid driver’s license, vehicle insurance, and reliable transportation
  • availability to work a minimum of 5 days and 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • possess leadership qualities and strong organizational skills
  • ability to interact cooperatively with others
  • minimum education of high school diploma or equivalent with some college preferred
  • 3-5 years of management experience required
  • restaurant management experience preferred

Job Duties

  • complete all training requirements including zaxbys general manager development plan and operations excellence capstone class
  • complete food safety certification and manager certification
  • ensure that the restaurant delivers great experiences to guests
  • maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
  • plan and delegate shift assignments including communicating expectations and adjusting as needed
  • ensure service, product quality, and cleanliness standards are consistently upheld
  • create and maintain a positive culture and healthy team morale by providing guidance and leadership while being a role model for the team
  • manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are upheld
  • strive to increase sales by building community relationships and providing outstanding product and service
  • control costs and losses and improve at every opportunity by maintaining operational standards and complying with all guidelines
  • complete performance reviews for crew members and assist with performance reviews for managers
  • maintain compliance with federal, state, and local laws, guidelines, policies, and procedures
  • utilize management tools and keep accurate and current records
  • review performance metrics daily and develop action plans to enhance the execution of systems and processes
  • handle and report guest and team member complaints, concerns, and injuries timely and respectfully
  • maintain an attitude of flexibility that allows performance beyond position description parameters
  • ensure the team works safely and follows all safety guidelines and procedures
  • escalate concerns to supervisors when appropriate
  • perform all other duties necessary to ensure smooth restaurant operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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