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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
Job Description
Chicken Salad Chick is a rapidly expanding restaurant chain with over 225 locations, aiming to reach more than 250 restaurants across additional states in 2023. Known for its craveable, made-from-scratch meals served with heart, Chicken Salad Chick is establishing itself as America's favorite place for chicken salad. The company prides itself on delivering exceptional guest experiences by maintaining high standards in food quality, customer service, and restaurant operations. As a restaurant, Chicken Salad Chick focuses on operational excellence while fostering a positive and engaging environment for team members and guests alike. Their culture emphasizes leadership development, teamwork, and maintaining a... Show More
Job Requirements
- Minimum of 3 years management experience
- Effective written and oral communication skills
- Excellent organization skills
- Thorough knowledge of back office tools and ability to learn additional software
- Ability to handle multiple tasks
- Three to five years related experience and/or training or equivalent combination of education and experience
- Must be able to stand and exert well-paced mobility including bending and stooping for the duration of the workday
- Must be able to lift or carry 20 pounds
- Must be physically able to work at any duty station in the kitchen or service area
Job Qualifications
- Minimum of 3 years management experience
- Effective written and oral communication skills
- Excellent organization skills
- Thorough knowledge of back office tools and ability to learn additional software
- Ability to handle multiple tasks
- Three to five years related experience and/or training or equivalent combination of education and experience
Job Duties
- Serve as a brand ambassador for Chicken Salad Chick
- Understand and adhere/comply with all policies, procedures, standards, specifications, guidelines, and training programs
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service
- Ensure that all products are consistently prepared and served according to CSC standards
- Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures
- Make employment and termination decisions consistent with Restaurant Management guidelines
- Operationally fill in as needed to ensure guest service standards and efficient operations
- Continually strive to develop staff in all areas of managerial and professional development
- Prepare all required paperwork, forms and reports in an organized and timely manner
- Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- Ensure that all products are received in the correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Oversee and ensure that employee performance appraisals are completed on a timely basis
- Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules and procedures
- Understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements for the restaurant, employees, and guests
- Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, in accordance with the Brand Standards
- Always adhere to Brand Standards for uniform appearance and personal grooming
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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