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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $25.00
Work Schedule
Standard Hours
Benefits
competitive base pay
bonus eligibility
Paid Time Off
Free Meal Every Shift
Medical insurance
Dental Insurance
Vision Insurance
Professional Development
Tuition Reimbursement
leadership training
Employee Discounts
KFC Foundation programs
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, is renowned for its iconic fried chicken and commitment to delivering exceptional guest experiences. As a brand, KFC operates thousands of restaurants worldwide, focusing on quality food, innovation, and building strong community ties. Known for fostering career growth and leadership development, KFC positions itself as more than just a fast-food chain — it is a place where employees can build lasting careers, develop key skills, and contribute to thriving local communities.
The role of Restaurant General Manager (RGM) at KFC is a dynamic and full-spectrum leadership position. This ro... Show More
The role of Restaurant General Manager (RGM) at KFC is a dynamic and full-spectrum leadership position. This ro... Show More
Job Requirements
- High school diploma or equivalent
- minimum three years of management experience in restaurant or retail settings
- proficiency with financial management including P&L responsibility
- strong leadership and communication skills
- ability to work flexible hours including nights, weekends, and holidays
- valid driver's license and reliable transportation
- ServSafe certification or willingness to obtain
- legally authorized to work in the United States
Job Qualifications
- Three plus years of experience in restaurant or retail management including people and performance leadership
- demonstrated success in team building, coaching, and employee development
- proven experience using profit and loss analysis to drive performance and improve outcomes
- comfortable using digital tools and modern technology platforms to improve operations and guest engagement
- excellent written, verbal, and interpersonal communication skills
- knowledge of restaurant maintenance programs, health codes, and safety standards
- high adaptability with experience in change management
- passion for upholding KFC's culture and values focusing on respect, growth, diversity, equity, and inclusion
- ServSafe certification or ability to obtain
- reliable transportation
- authorization to work in the U.S.
Job Duties
- Recruit, onboard, and build a world-class team
- create tailored development plans and provide coaching that leads to promotions and career growth
- recognize achievements and foster a culture of positivity, accountability, equity, inclusion, and belonging
- lead from the front, engaging with customers, resolving issues, and being visible during key service times
- address workplace challenges professionally and create an environment where people feel heard, safe, and inspired
- own all aspects of daily operations including staffing, scheduling, training, cleanliness, safety, and food quality
- ensure all brand standards and procedures are followed with excellence and consistency
- lead effective product rollouts and ensure staff is trained for new initiatives
- analyze financial performance and develop actionable plans to maximize sales, control costs, and boost profitability
- manage budgets, labor efficiency, inventory, and compliance
- monitor local competitive landscape and position restaurant to outperform competitors in service, digital engagement, and guest loyalty
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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