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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
flexible scheduling
Training and Development

Job Description

You are applying for a position with a franchisee of Taco Bell, not Taco Bell Corporation or any of its affiliates. It is important to understand that the franchisee operates as an independent business owner and has the autonomy to set their own wage and benefit programs, which may vary significantly from other Taco Bell locations. This distinction means that if hired, you will be employed solely by the franchisee and not the Taco Bell corporate entity.

Taco Bell is a globally recognized fast-food restaurant chain known for its Mexican-inspired menu items and a strong customer-centric approach. The franchisee operates local Taco Bell restaurants with a focus on delivering excellent food and friendly service in a fast-paced environment. As part of this dynamic industry, the Taco Bell franchisee emphasizes the importance of community, team collaboration, and continual improvement to maintain a welcoming atmosphere for customers and a rewarding work environment for employees.

The role you are applying for is the Taco Bell Restaurant General Manager. This leadership position plays a critical role in shaping the workplace culture and ensuring the highest levels of customer hospitality. As the General Manager, your responsibility is overseeing the entire restaurant operation and fostering a strong, motivated team that consistently delivers outstanding food quality and exemplary customer service. Your leadership will set the tone for the work environment, making sure it is positive and productive.

Key responsibilities as the General Manager include recruiting, hiring, and developing team members to meet the restaurant’s operational standards. You'll conduct new hire orientations and design comprehensive training plans tailored to each new employee to boost their skills and confidence. Careful and strategic scheduling will be part of your role, ensuring the right team members are deployed efficiently during various shifts to meet customer demand.

Handling performance management is another crucial responsibility. This involves addressing any employee performance issues promptly and constructively and guiding your team toward improvement. Moreover, you will assist in resolving any customer concerns, ensuring that each guest leaves satisfied with their dining experience. Your role extends to managing the restaurant’s budget and financial planning, requiring you to keep close track of profit and loss statements and make data-driven decisions to achieve or exceed financial goals.

An ideal candidate for this role possesses strong leadership and communication skills, enabling you to inspire and direct your team effectively. A proven track record in people development reflects the ability to mentor and grow your staff, fostering an environment of continuous learning. A positive attitude and a can-do spirit are integral to succeeding in this fast-paced, customer-focused setting.

Taco Bell offers an excellent opportunity to build a rewarding career within the food service industry. This position is not just a job but a platform to learn valuable managerial skills, advance professionally, and contribute to a well-loved brand. Embracing this role means you will have the chance to develop personally and professionally, leading a diverse team and playing a key part in the community you serve.

Job Requirements

  • Must be at least 21 years old
  • Must pass background check criteria and drug test
  • Must have reliable transportation
  • Able to sweep and mop floors
  • Able to dust shelves
  • Able to lift and carry out trash containers and place in outside bin
  • Able to clean parking lot and grounds surrounding the restaurant
  • Able to tolerate standing, walking, lifting up to 50 lbs and stooping during 80 percent of shift time

Job Qualifications

  • High school diploma or GED
  • College or university degree preferred
  • 2-4 years supervisory experience in food service or retail environment including profit and loss responsibility
  • Basic personal computer literacy
  • Strong leadership and communication skills
  • Positive attitude
  • Track record of people development
  • Strong analytical and decision-making skills

Job Duties

  • Find, hire and develop employees
  • Conduct new hire orientation and develop training plan for each new hire
  • Schedule and deploy the team correctly
  • Address performance issues
  • Assist in resolution of customer issues
  • Manage restaurant budget and financial plans
  • Establish the tone of the work environment and customer hospitality

Job Criteria

Experience

Mid Level (3-7 years)


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