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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement plan options
flexible scheduling
Training and Development
Career advancement opportunities

Job Description

This job opportunity is with a franchisee of Taco Bell, a well-known fast-food restaurant brand specializing in Mexican-inspired cuisine such as tacos, burritos, and nachos. Importantly, applicants are applying to the franchisee, an independent business owner, rather than Taco Bell Corporation or its affiliates. This distinction means that if hired, the franchisee is your sole employer and the wage and benefits programs offered can differ significantly between franchise locations, as these are independently set. Taco Bell has built a substantial market presence and continues to grow, providing aspiring professionals a solid platform for career development in the fast-food industry.

The role available is the Restaurant General Manager who functions as the team leader responsible for steering the entire restaurant's operations and cultivating a positive, efficient workplace culture. As the general manager, you are expected to establish a tone that encourages hospitality and excellent customer service standards while overseeing all aspects of the restaurant's functioning. The job involves leading and building a strong team committed to consistently delivering great food and a friendly customer experience.

Key responsibilities for the position include recruiting, hiring, and developing staff members through structured orientations and comprehensive training plans tailored to new hires. You will also manage staff scheduling and deployment to ensure seamless operations. Addressing performance issues constructively and resolving customer concerns are crucial to maintaining customer satisfaction and operational excellence. Alongside these duties, you will oversee the restaurant's budget and financial plans, requiring sound analytical and decision-making skills to ensure profitability and efficient resource management.

Candidates for this role should have demonstrated leadership abilities, excellent communication skills, and a track record of successfully developing people in previous supervisory roles. A positive, proactive attitude is also necessary to thrive in this dynamic environment. This role represents an excellent opportunity for individuals seeking to build a rewarding career within a nationally recognized brand where they can learn, grow, and advance professionally. The franchise owner provides a unique work environment different from corporate operations, offering a more personalized and potentially flexible employment experience.

Job Requirements

  • High school diploma or GED
  • 2-4 years supervisory experience in a food service or retail environment including profit and loss responsibility
  • Basic personal computer literacy
  • Preference for internal promotion from Assistant General Manager
  • Minimum age 21 years
  • Successful background check and drug test
  • Reliable transportation
  • Ability to perform physical tasks including sweeping, mopping, lifting up to 50 lbs, cleaning parking lot, standing and walking for 80% of the shift

Job Qualifications

  • High school diploma or GED, college or university degree preferred
  • 2-4 years supervisory experience in food service or retail including profit and loss responsibility
  • Strong communication and leadership skills
  • Track record of developing employees
  • Positive attitude
  • Basic business math and accounting skills
  • Analytical and decision-making capabilities
  • Basic personal computer literacy
  • Ability to perform cleaning and maintenance tasks

Job Duties

  • Establish the tone of the work environment and customer hospitality
  • Oversee the entire restaurant operation
  • Recruit, hire, and develop employees
  • Conduct new hire orientation and create training plans
  • Schedule and deploy team members effectively
  • Address employee performance issues
  • Assist with resolution of customer complaints and issues
  • Manage the restaurant budget and financial plans

Job Criteria

Experience

Mid Level (3-7 years)


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