
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Job training and career growth opportunities
Job Description
CEC Entertainment, LLC, headquartered in Irving, Texas, stands as a nationally recognized leader in family dining and entertainment. The company is proud to operate iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, which are synonymous with fun, food, and family. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues spread across 45 states and 18 countries, CEC Entertainment has built a remarkable legacy of creating joyful, lasting memories for children and families. The brands emphasize a holistic approach to family entertainment by blending excellent food, engaging activities, and a safe, inclusive environment where kids can truly be kids. The company is also distinguished by its community involvement, having donated more than $24 million to schools and nonprofits, and its commitment to innovation and employee well-being, as evidenced by accolades like the “Best in STEM” award and recognition as one of America’s Greatest Workplaces in 2025.
The role of General Manager at Chuck E. Cheese offers a unique and exciting opportunity to lead and energize a restaurant team in an environment dedicated to exceptional guest experiences and employee development. The General Manager acts as the lifeblood of the restaurant, setting the tone and culture that ensures every guest leaves happy and every team member thrives. This leadership position is ideal for those who are passionate about customer service, operational excellence, and creating a positive atmosphere filled with fun and family values.
As a General Manager, you will be responsible for key operational duties such as managing daily restaurant activities, including time management, staffing schedules, and maintaining product quality and cleanliness. You will also drive sales growth and profitability by recruiting, training, and developing team members, and by clearly communicating company standards and guest expectations. Coaching and motivating employees is central to the role, ensuring that the team consistently delivers high-quality guest service and maintains safety standards.
In addition to leadership and management responsibilities, you'll be expected to exercise strong business acumen in financial management areas such as cost control, inventory oversight, labor management, and financial accounting. The role demands excellent judgment and problem-solving skills to navigate daily challenges efficiently and uphold Chuck E. Cheese's reputation as an industry leader.
CEC Entertainment offers a competitive compensation package. For exempt employees, there is commission potential ranging from $0.50 to $10.00 for each membership sold, and from $0.15 to $3.00 for each Fun Pass sold, with payments made bi-weekly. For non-exempt employees, commission potential ranges from $2.00 to $8.00 per membership and $0.60 to $2.40 per Fun Pass, also paid bi-weekly. A notable benefit is the company’s “Work Today, Get Paid Tomorrow” program, ensuring employees have access to earned wages without delay.
Working at Chuck E. Cheese means embracing a fast-paced and dynamic work environment that includes exposure to flashing and flickering lights, moving mechanical parts, and loud noises. The company maintains rigorous health and sanitation standards to protect the safety and well-being of both guests and employees. Reasonable accommodations are available to support team members with disabilities, further highlighting the company’s commitment to inclusion and diversity.
In this role, you will not only manage business operations but also contribute to a vibrant workplace culture that values diversity, inclusion, and employee empowerment. If you have a passion for leadership, customer service excellence, and creating fun environments where families connect, this role offers a rewarding career path with ample growth opportunities at one of the industry’s most beloved brands.
The role of General Manager at Chuck E. Cheese offers a unique and exciting opportunity to lead and energize a restaurant team in an environment dedicated to exceptional guest experiences and employee development. The General Manager acts as the lifeblood of the restaurant, setting the tone and culture that ensures every guest leaves happy and every team member thrives. This leadership position is ideal for those who are passionate about customer service, operational excellence, and creating a positive atmosphere filled with fun and family values.
As a General Manager, you will be responsible for key operational duties such as managing daily restaurant activities, including time management, staffing schedules, and maintaining product quality and cleanliness. You will also drive sales growth and profitability by recruiting, training, and developing team members, and by clearly communicating company standards and guest expectations. Coaching and motivating employees is central to the role, ensuring that the team consistently delivers high-quality guest service and maintains safety standards.
In addition to leadership and management responsibilities, you'll be expected to exercise strong business acumen in financial management areas such as cost control, inventory oversight, labor management, and financial accounting. The role demands excellent judgment and problem-solving skills to navigate daily challenges efficiently and uphold Chuck E. Cheese's reputation as an industry leader.
CEC Entertainment offers a competitive compensation package. For exempt employees, there is commission potential ranging from $0.50 to $10.00 for each membership sold, and from $0.15 to $3.00 for each Fun Pass sold, with payments made bi-weekly. For non-exempt employees, commission potential ranges from $2.00 to $8.00 per membership and $0.60 to $2.40 per Fun Pass, also paid bi-weekly. A notable benefit is the company’s “Work Today, Get Paid Tomorrow” program, ensuring employees have access to earned wages without delay.
Working at Chuck E. Cheese means embracing a fast-paced and dynamic work environment that includes exposure to flashing and flickering lights, moving mechanical parts, and loud noises. The company maintains rigorous health and sanitation standards to protect the safety and well-being of both guests and employees. Reasonable accommodations are available to support team members with disabilities, further highlighting the company’s commitment to inclusion and diversity.
In this role, you will not only manage business operations but also contribute to a vibrant workplace culture that values diversity, inclusion, and employee empowerment. If you have a passion for leadership, customer service excellence, and creating fun environments where families connect, this role offers a rewarding career path with ample growth opportunities at one of the industry’s most beloved brands.
Job Requirements
- must be at least 21 years of age or older (age exceptions may apply with regional approval)
- ability to lift or carry objects up to 50 pounds during shifts
- ability to stand, bend, kneel, reach, push/pull, walk, and squat during shifts
- ability to handle job stress and interact effectively with guests and team members
- willingness to work in an environment with flashing lights, moving parts, loud noise, and varied temperature conditions
- commitment to upholding health and safety standards
Job Qualifications
- college degree preferred
- minimum of four years experience in the restaurant industry managing full shift execution and sales performance or proven experience as a CEC manager or senior assistant manager
- strong leadership and coaching skills
- effective communication abilities
- problem solving and decision making skills
- ability to empower others
- commitment to ethical conduct and integrity
- appreciation for diversity and inclusion
Job Duties
- make daily decisions involving time management, staff scheduling, and support
- uphold product quality, cleanliness, and company standards
- build sales and maximize profits through effective recruiting, training, and development
- communicate company and guest expectations to the team
- coach, teach, and motivate team members to maintain high quality guest service and safety
- exercise excellent business judgment in cost control, financial accounting, inventory levels, and labor management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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