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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks vacation
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits from day 1
free meal each shift
KFC Foundation programs
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, is renowned for its commitment to delivering quality food and exceptional customer experiences. Established as a household name with a rich heritage, KFC has continued to grow by blending tradition with innovation, ensuring each location upheld its high standards through dedicated teams and strong leadership. As part of a global family, KFC values equity, inclusion, and belonging, creating a vibrant and supportive workplace that fosters career growth and development for its employees. The company’s focus on people-centered leadership and community engagement has earned it a reputation as a preferred employer... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values focusing on equity, inclusion and belonging
- experienced in recognizing and motivating teams with successful people development
- skilled in recruiting and training high and under-performing employees
- adaptable to change and experienced in change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values focusing on equity, inclusion and belonging
- experienced in recognizing and motivating teams with successful people development
- skilled in recruiting and training high and under-performing employees
- adaptable to change and experienced in change management
- adherence to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- recognize and reward outstanding Team Member performance regularly
- address and resolve conflicts promptly
- personally engage with customers to swiftly resolve any issues
- strategically schedule staff to optimize customer service
- analyze the restaurant's financial performance, manage the budget, and develop profitability strategies
- stay informed about competitors and exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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