Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,400.00 - $72,400.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Bonus opportunities
Career development programs

Job Description

KFC is a globally recognized fast-food restaurant brand known for its signature fried chicken and commitment to delivering southern hospitality to its customers. As a franchise-based company, each restaurant is independently owned and operated, providing a unique blend of a worldwide brand with local ownership. KFC prides itself on more than just feeding people; the company focuses on fulfilling lives by creating memorable dining experiences that brighten the day of every customer. The culture at KFC emphasizes fun, independence, teamwork, and growth, making it a great place to work for those who are motivated and passionate about the restaurant industry.

The Restaurant General Manager role at KFC is a pivotal leadership position responsible for the overall success of a high-volume restaurant, often generating over $1 million in business annually. This role is ideal for experienced managers who are ready to lead a team and grow a business through exceptional customer service and operational excellence. As the General Manager, you will have complete control over the restaurant's performance, from managing staff and customer satisfaction to ensuring compliance with corporate standards and local regulations.

Your training with KFC will equip you with all the tools necessary to succeed, but key personal qualities such as leadership, enthusiasm, and a strong work ethic are essential from day one. You will be expected to lead by example, foster a positive and inclusive workplace, and deliver consistently great-tasting chicken with a friendly smile. KFC’s culture looks for individuals who are honest, energetic, motivational, and fun - qualities that help create a fantastic team environment and make the job rewarding.

Every day as a Restaurant General Manager presents new challenges and opportunities. The fast-paced nature of the restaurant business keeps the role exciting and dynamic. Beyond managing operations, you will be a coach, mentor, and motivator, driving your team towards high standards of performance and customer service. This is a hands-on leadership position where your decisions and attitude directly impact the success of the restaurant.

Important details for prospective candidates include being at least 18 years old, holding a valid driver's license, and having reliable personal transportation since occasional off-site responsibilities like making bank deposits may be required. This position offers more than a paycheck; it offers a chance to be part of the KFC family and a rewarding career path where your growth is supported and your achievements recognized. Please note, as this job is for a franchisee-operated restaurant, all hiring decisions and employment matters are managed by the individual franchise owner.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable personal transportation
  • willingness to learn and grow
  • strong work ethic
  • ability to work flexible hours including nights and weekends
  • ability to handle physical demands of the role

Job Qualifications

  • experience in restaurant management or a similar leadership role
  • strong leadership and team-building skills
  • excellent customer service orientation
  • knowledge of food safety regulations and operational procedures
  • capability to manage financial aspects of a business
  • effective communication and organizational skills
  • ability to work in a fast-paced, dynamic environment

Job Duties

  • manage restaurant operations to ensure profitability and customer satisfaction
  • lead and develop a team to create a positive work environment
  • maintain high standards of food quality and safety
  • oversee inventory and financial controls including cash handling and bank deposits
  • implement company policies and procedures
  • deliver outstanding customer service to make guests' experiences memorable
  • monitor and achieve sales goals and operational metrics

Job Criteria

Experience

Mid Level (3-7 years)


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