Restaurant General Manager

This job opportunity is offered by a franchisee of Taco Bell, one of the leading brands in the fast-food industry known worldwide for its creative Mexican-inspired menu and energetic dining experience. This franchisee operates independently from Taco Bell Corporation and its affiliates, meaning if hired, you will be employed solely by this franchise business owner. Taco Bell franchisees operate as independent businesses, setting their own wage and benefits programs, which can vary significantly between franchise locations, providing an opportunity to work in a localized and entrepreneurial environment.

The position available is critical to ensuring the efficient and orderly functioning of the restaurant with a focus on upholding Taco Bell's standards of quality, service, cleanliness, and hospitality, collectively known by their internal quality systems: CHAMPS and LAST. These systems are central to creating an excellent dining experience for guests, emphasizing adherence to operational standards and the delivery of consistent high-quality food and service.

The role requires hands-on leadership to manage daily restaurant operations, from staffing and training employees to maintaining inventory and ensuring safety compliance. Candidates should have a comprehensive understanding of restaurant management and possess prior food service experience to perform effectively under general supervision. The job also demands strong interpersonal communication skills to engage with both employees and customers, stress management aptitude to maintain calm during busy periods, and attention to detail to ensure customer satisfaction and adherence to company policies.

This position involves significant responsibilities including customer satisfaction oversight, enforcement of safety and operational policies, employee performance reviews, and budget assistance. The right candidate will be proactive in maintaining a positive work environment and driving the restaurant team to meet performance goals, delivering high standards of service and hospitality.

Regular duties include managing adequate restaurant staffing, conducting employee training aligned with Taco Bell's CHAMPS and LAST systems, prioritizing workload efficiently with customer service as the foremost priority, and maintaining clean and safe working conditions. The role also includes operational tasks such as food preparation, equipment operation, addressing maintenance needs, and fostering positive customer interactions.

A valid driver's license and reliable vehicle are necessary for occasional company business travel, along with current personal liability insurance. Additionally, having access to a telephone for communication purposes is mandatory.

Overall, this role offers the opportunity to work in a dynamic fast-food service environment within a well-recognized brand franchise, with potential growth and development driven by the successful management of restaurant operations and employee performance.