Restaurant General Manager

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $41,400.00 - $57,100.00

Work Schedule

Flexible

Benefits

thorough training program

Opportunity for advancement into management

full-time benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

food discounts

Job Description

Arby's is a nationally recognized fast-food restaurant chain renowned for its commitment to quality and customer satisfaction. Founded in 1964, Arby's has built a reputation for serving a unique menu featuring roast beef sandwiches, curly fries, and freshly prepared beverages in a clean, friendly environment. The company prides itself on its corporate values of respect, honesty, and flexibility which translate into a supportive workplace culture. Arby's employs a diverse team of professionals who are passionate about delivering a superior dining experience to customers while fostering an environment that allows employees to grow and thrive in their careers. With thousands of locations across the United States and a growing international presence, Arby's continues to innovate and expand its brand through a commitment to excellence and operational efficiency.

In the role of General Manager at Arby's, you will take a pivotal leadership position, responsible for overseeing daily restaurant operations in Lubbock, TX. This full-time position emphasizes building strong team dynamics and maintaining high standards of food quality and customer service. The General Manager is tasked with driving year-over-year sales growth by delivering outstanding product quality and exceptional customer experiences. You will utilize strategic tools, including labor scheduling software, to create effective work schedules and ensure the restaurant is consistently staffed with high-caliber team members. A significant part of the role involves implementing management training programs and leading by example to uphold a clean and organized operational environment. The General Manager will also manage purchasing and inventory, maintain equipment through scheduled preventive maintenance, and ensure adherence to operational standards set by the company.

This position requires strong communication and interpersonal skills to foster transparency and teamwork within your staff and with higher management. Additionally, the General Manager will review financial statements and collaborate with the Area Director to meet targeted goals, applying problem-solving skills to address operational challenges proactively. There is a strong focus on coaching and developing managers within the restaurant, preparing shift and assistant managers for future leadership roles. This career opportunity offers an excellent platform for individuals who aspire to grow within the fast-food industry, supported by a comprehensive leadership training program and competitive benefits package. Arby's commitment to employee development and job satisfaction makes this a rewarding role for motivated candidates seeking a dynamic and supportive work environment.

Job Requirements

2-3 years assistant manager experience or at least 1 year of restaurant GM experience
Successful completion of MIT training programs
Ability to work in a fast-paced environment
Availability for all shifts necessary for the position
Exceptional guest service skills
Strong motivational and leadership abilities
High school diploma or GED
Minimum 21 years of age
Successful background check

Job Qualifications

2-3 years assistant manager experience or at least 1 year of restaurant GM experience
Successful completion of MIT training programs
Ability to work in a fast-paced environment
Available for all shifts necessary for the position
Provide excellent guest service at all times
Outstanding motivational and leadership abilities
High school graduate or GED
At least 21 years of age
Successful background check

Job Duties

Grow year over year sales by providing outstanding product and customer service
Use the labor scheduling tool to develop and manage an effective work schedule each week and post it by 5 PM on Thursday
Ensure restaurant is 100% staffed with quality team members and all MRG core training programs are being implemented and adhered to
Review the performance of all team members, shift managers and assistant managers as required by MRG
Execute the operations checklists and workstation charts daily to ensure a clean, organized restaurant, prepared to deliver quality food, fast and friendly
Purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality
Operate in accordance with established performance, profits and operating standards as set out in the OSM
Supervise and motivate team members, shift managers, assistant managers and managers to perform to their highest possible level of ability
Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant
Maintain high standards of service throughout the operational day by demonstrating management by example
Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits
Ensure all marketing plans are executed on time and accurately to build repeat customer visits
Review income statements and progress toward goals with the area director each period, taking action to solve problems as necessary
Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems. Make sure that "Back of House Information Boards" are updated at all times
Continually help develop shift managers and assistant managers in the operation of an Arby’s restaurant and prepare them for General Manager responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description