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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedules
Retirement Plan

Job Description

This job opening is with an independent franchisee of Taco Bell, one of the leading fast-food chains known for its distinctive Mexican-inspired menu. This particular franchisee operates independently of Taco Bell Corp. and its affiliates, which means that if hired, you will be employed directly by the franchise owner, not the corporate entity. As independent business owners, Taco Bell franchisees have unique policies regarding wages and benefits, which can differ widely from one franchise to another. It is important to understand this distinction when considering the employment terms, as the franchisee will set the specific compensation and benefit structure for their employees.

The role is designed to ensure the smooth and efficient operation of the restaurant by adhering strictly to Taco Bell's core principles of quality, service, cleanliness, and hospitality, collectively known as CHAMPS, as well as the operational guidelines of the LAST system. The restaurant manager will play an essential role in upholding these standards to guarantee customer satisfaction and foster a positive working environment. In this capacity, the manager must be highly organized, detail-oriented, and able to maintain composure under pressure.

As a restaurant manager for a Taco Bell franchisee, your responsibilities will encompass overseeing daily restaurant operations, including managing staff schedules, training new employees, maintaining inventory control, and ensuring compliance with all food safety and company policies. You will be responsible for creating a welcoming environment for customers and employees alike, emphasizing teamwork and excellent service. The role includes important decision-making duties such as hiring, counseling, and performance reviews for employees. Communication skills and leadership abilities are essential as you will regularly interact with both customers and team members, ensuring the restaurant runs efficiently and profitably.

This position typically requires one to two years of entry-level experience to gain sufficient job knowledge and is usually performed under general supervision. The work environment may involve exposure to variable temperatures and high noise levels, typical of fast-paced restaurant settings. The job demands physical activity and readiness to address everyday operational challenges promptly. Maintaining safety standards and addressing repair needs for equipment and facilities are part of the management duties.

Overall, this opportunity offers a strong leadership role within a thriving Taco Bell franchise, ideal for candidates passionate about customer service and restaurant operations who want to develop their management skills in a dynamic and rewarding environment.

Job Requirements

  • High school education or equivalent
  • Comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Possess a valid driver license
  • Access to a vehicle for company business
  • Current liability insurance in your name
  • Have a home or cellular telephone or obtain one within three weeks of starting
  • Good interpersonal communication skills
  • Ability to pay attention to detail and remain calm under pressure

Job Qualifications

  • High school education or equivalent
  • Comprehensive understanding of all aspects of restaurant management
  • Prior food service experience
  • Good interpersonal communication skills
  • Ability to pay attention to detail
  • Ability to cope with pressure and remain calm in stressful situations

Job Duties

  • Ensure customer satisfaction
  • Provide excellence in quality, service, cleanliness, and hospitality
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Enforce all safety rules, policies, and procedures
  • Assist with budget decisions and implementation
  • Ensure adequate staffing within the restaurant
  • Follow specified procedures for inventory control
  • Provide employee training, emphasizing CHAMPS and the Taco Bell LAST system
  • Perform employee performance reviews and counseling
  • Work as a team member to assure constant and consistent customer satisfaction through CHAMPS
  • Quickly prepare customers' orders according to specifications and with the highest possible quality
  • Prioritize work load, always serving customers first, then maintaining dining room, and then maintaining work area
  • Operate all kitchen equipment
  • Acknowledge and speak to customers when possible in a friendly and courteous manner
  • Report any needed equipment and/or facilities repair to the Maintenance Department

Job Criteria

Experience

Mid Level (3-7 years)


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