sweetgreen logo

Restaurant General Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $75,000.00 - $85,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Employee swag
Career development opportunities
Collaborative team environment

Job Description

Sweetgreen is a dynamic fast-casual restaurant chain committed to building healthier communities by connecting people to real food. Founded with a mission to revolutionize the way people eat and think about food, Sweetgreen emphasizes fresh, sustainable, and organic ingredients sourced primarily from local suppliers. With its innovative approach and strong commitment to environmental stewardship, Sweetgreen not only celebrates food quality but also fosters a culture of inclusivity and empowerment for its employees. Recognized for its progressive work environment and dedication to operational excellence, Sweetgreen provides team members with clear paths for professional growth and development in a fast-paced industry setting. The company places heavy importance on leveraging technology, data-driven strategies, and teamwork to optimize both the guest experience and operational performance. Sweetgreen stands out in the hospitality space as a leader in food quality safety, customer engagement, and financial management, ensuring every store operates efficiently while nurturing team members' talents and well-being. This approach aligns with their core values of transparency, trust, and inclusiveness, seeking to make a meaningful impact internally among staff and externally within the communities they serve.

The Head Coach (General Manager) role at Sweetgreen is central to driving the success of their stores by acting as a leader, strategist, and mentor. As the Head Coach, you are entrusted with balancing people management, operational oversight, and business performance optimization. You play a critical role in building an inclusive workforce, fostering a culture of engagement, and ensuring the delivery of exceptional guest experiences that embody Sweetgreen's brand standards. You will also be responsible for maintaining high standards in food safety and cleanliness while adapting to a fast-changing, high volume restaurant environment. The position involves leveraging data, technology, and reports to inform decision-making, schedule effectively, and manage budgets to maximize profitability. Duties include leading the full employee lifecycle, coaching and developing talent, troubleshooting operational and facility challenges, and driving a culture centered on operational excellence and hospitality. Additionally, this role requires working cross-functionally with various teams to optimize processes and implement strategies that support Sweetgreen's mission. With a starting salary range of $75,000-$85,000 USD plus 20% bonus potential, the Head Coach is positioned as a key figure contributing to the growth and sustainability of Sweetgreen’s store locations, ensuring alignment with company values and business goals while fostering a positive and high-performing team environment.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service, with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving skills in dynamic environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
  • Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
  • Maintain high standards for food safety, cleanliness, and equipment maintenance
  • Resolve facility, supply, and food quality issues while prioritizing team safety
  • Deliver clean, hospitable, and brand-aligned customer experiences
  • Act on guest metrics and make data-informed business decisions
  • Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules
  • Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
  • Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef