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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

This job opening is offered by an independent franchisee of Taco Bell, one of the most recognized fast-food brands specializing in Mexican-inspired cuisine. Unlike positions offered directly by Taco Bell Corporation or its affiliates, employment here comes from a local business owner who operates under the Taco Bell franchise model. Such franchisees independently manage their own wage structures, benefits, and operating policies, allowing for a unique workplace environment while still adhering to the hallmark quality and service standards that Taco Bell represents nationally.

The franchisee's restaurant is focused on delivering excellence in food quality, customer service, cleanliness, and hospitality—principles encapsulated in the CHAMPS and LAST systems Taco Bell is known for. These frameworks ensure that every customer receives top-notch dining experiences that meet company standards consistently. Employees benefit from working in a dynamic environment where people are encouraged to develop their skills in hospitality and food service management in real-time.

The advertised position involves managing all aspects of restaurant operations to secure smooth and efficient functioning. The manager plays a vital role in maintaining operational quality, employee productivity, and customer satisfaction. They are also responsible for fostering a positive work atmosphere while ensuring compliance with health and safety regulations and Taco Bell’s operational procedures. The individual serves as a leader who implements company philosophy in daily activities and maintains the brand’s reputation through dedicated service delivery.

This full-time management position requires hands-on leadership, including staffing decisions, budgeting, training, supervising, and coordinating employee performance reviews. It involves daily engagement with both the team and customers to maintain a cooperative and efficient work environment. The manager ensures proper execution of inventory controls, equipment operation, and order preparation while managing stress and workplace noise common in fast-food restaurant settings.

Furthermore, this role demands excellent communication skills, a valid driver’s license, and access to transportation since occasional travel on company business is necessary. Responsiveness to facility and equipment needs is essential to avoid disruptions in service. The manager's effectiveness directly influences customer satisfaction rates, employee retention, and ultimately revenue generation.

Overall, this position offers a rich opportunity for individuals passionate about restaurant management within a reputable franchise environment, with significant responsibilities that support career growth in the food service industry. Due to the franchisee's autonomy, wage rates and benefits may vary, providing a customized employment package. This opportunity is ideal for motivated professionals seeking to apply their restaurant knowledge in a structured yet independently operated Taco Bell setting.

Job Requirements

  • High school education or equivalent
  • Must have comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Must possess a valid Drive License
  • Must have access to a vehicle to drive periodically on Company Business
  • Must have current liability insurance in your name
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position
  • Requires good interpersonal communication skills to direct employees and work with customers
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise

Job Qualifications

  • High school education or equivalent is required
  • Must have comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Must possess a valid Drive License
  • Must have access to a vehicle to drive periodically on Company Business
  • Must have current liability insurance in your name
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position
  • Requires good interpersonal communication skills to direct employees and work with customers
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise
  • Job Training: Normally, one to two years required to gain job knowledge

Job Duties

  • To ensure the orderly and efficient functioning of assigned restaurant by assuring adherence to the philosophy of quality, service, cleanliness and hospitality (CHAMPS) and the Taco Bell (LAST) system
  • Ensure customer satisfaction
  • Provide excellence in quality, service, cleanliness, and hospitality
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Enforces all safety rules, policies, and procedures
  • Job normally performed under general supervision
  • Position requires continuous customer and employee contacts
  • Decision Making Responsibilities: Manages all aspects of restaurant operations
  • hires, counsels and trains employees
  • ensures adherence to policies and procedures, and safety program
  • Working Conditions: Work area temperature may be extreme and noise level may be high at times
  • Assists with budget decisions and implementation
  • Ensures adequate staffing within the restaurant
  • Follows specified procedures for inventory control
  • Provides employee training, emphasizing CHAMPS and the Taco Bell LAST system
  • Performs employee performance reviews and counseling
  • Works as a team member to assure constant and consistent customer satisfaction through CHAMPS
  • Quickly prepares customers' orders according to specifications and with the highest possible quality
  • Prioritizes work load, always serving customers first, then maintaining dining room, and then maintaining work area
  • Operates all kitchen equipment
  • Acknowledges and speaks to customers when possible in a friendly and courteous manner
  • Reports any needed equipment and/or facilities repair to the Maintenance Department

Job Criteria

Experience

Mid Level (3-7 years)


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