Restaurant General Manager

Jackson, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $47,100.00 - $64,900.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

performance bonuses

Employee Discounts

Training and Development

Job Description

Jackie's International, Inc. is a well-established, family-owned hospitality company headquartered in Canton, Mississippi. Operating primarily in the restaurant sector, Jackie's International has built a reputation for delivering exceptional dining experiences by maintaining high standards in food quality, customer service, and operational excellence. As a Mississippi-based organization rooted deeply in local values and community engagement, this company prides itself on fostering a supportive and dynamic workplace culture while providing stable employment opportunities within the hospitality industry. With a focus on growth and sustainability, Jackie's International seeks proficient restaurant leaders who are ready to contribute to the business’s continued success and expansion.

The General Manager role at Jackie's International represents a vital leadership position that requires comprehensive oversight of all restaurant operations to ensure the delivery of outstanding service and profitability. This role involves planning, directing, and coordinating activities within the restaurant to meet operational goals effectively. The General Manager is responsible for upholding the highest standards relating to food quality, safety, health, and hygiene while also managing and optimizing resource allocation, including staff deployment to maximize operational efficiency. This position demands leadership in recruitment, training, and performance management of restaurant personnel to foster a motivated and competent team.

In addition to routine operational management, the General Manager plays a crucial role in budget management and cost control through accurate sales forecasting, inventory monitoring, and supplier coordination. They are entrusted with implementing and overseeing standard operating procedures to ensure consistent and quality customer experiences. Active engagement with customers is also a key part of the role to maintain satisfaction and promptly resolve any issues or complaints, reinforcing the establishment's commitment to excellent customer service.

This role requires a strategic thinker with strong decision-making, planning, and organizational skills. Candidates should possess a thorough understanding of food and beverage operations, including food preparation, presentation, and regulatory compliance concerning health and safety. The General Manager should also be proficient in financial analysis, using data to guide operational improvements and maximize profitability. The ability to manage multi-functional teams and coordinate shift operations effectively is essential. This is a hands-on leadership position suited for individuals who thrive in a fast-paced environment and are passionate about the restaurant industry.

Jackie's International offers a stable and rewarding employment environment where individuals can advance their careers in hospitality management. The company values integrity, dedication, and innovation and encourages its leaders to contribute ideas toward business improvement and customer satisfaction. By joining this team, a General Manager will be instrumental in driving the restaurant's success and building a positive work culture that benefits employees and customers alike.

Job Requirements

tertiary qualification preferred
previous experience in food and beverage management
in-depth working knowledge of food preparation and presentation
experience in staff management and development
knowledge of basic accounting principles and practices
experience in analyzing financial data
knowledge of planning and forecasting
track record of managing inventory and cost control
knowledge of administrative procedures
able to use relevant computer applications

Job Qualifications

tertiary qualification preferred
previous experience in food and beverage management
in-depth working knowledge of food preparation and presentation
experience in staff management and development
knowledge of basic accounting principles and practices
experience in analyzing financial data
knowledge of planning and forecasting
track record of managing inventory and cost control
knowledge of administrative procedures
able to use relevant computer applications

Job Duties

set operating goals and objectives
assess staffing requirements and recruit staff when needed
train and coach staff
prepare and implement standard operating procedures
manage staff performance in accordance with established standards and procedures
ensure staff know and adhere to established codes of practice
organize and monitor staff schedules
maintain employee records
co-ordinate restaurant operations during each shift
monitor adherence to health, safety and hygiene standards in kitchen and restaurant
interact with customers
advise customers on food and beverage choices
oversee preparation of food and beverage items
ensure adherence to set recipes
ensure quality of food and beverage presentation
observe size of food portions and preparation quantities to minimize waste
interact with customers to ensure all inquiries and complaints are handled promptly
total restaurant receipts and reconcile with sales
ensure cash management procedures are completed accurately
set and monitor budgets
implement and oversee cost cutting measures
plan and monitor restaurant sales and revenue
prepare and analyze management reports
determine and execute operating improvements
identify and estimate food and beverage supply requirements and place orders with suppliers
check quality of deliveries and documentation
ensure correct storage of supplies
arrange for maintenance and repairs of equipment and services
identify and evaluate competitors