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Restaurant General Manager

Job Overview

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Compensation

Salary
Range $45,000.00 - $62,000.00
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Benefits

flexible schedule
Employee Discounts
Training and Development
supportive work environment
Opportunity for advancement

Job Description

This job opportunity is offered by an independent franchisee of Taco Bell, a global leader in quick-service Mexican-inspired cuisine. Unlike Taco Bell Corporation or its affiliates, this franchisee operates as an independent business owner, responsible for setting their own wage and benefit programs. This means that the franchisee you would directly work for has the autonomy to create unique employment conditions that may differ from other Taco Bell locations. As such, this position provides an exciting chance to be part of a flexible and entrepreneurial environment within the well-known Taco Bell brand.

The organization is dedicated to delivering high-quality food, outstanding customer service, cleanliness, and a welcoming atmosphere, guided by the philosophy known as CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product quality, and Speed of service) and the LAST system (Look, Act, Smile, and Thank). This not only ensures a consistent customer experience but also provides a strong foundation for employees to thrive and grow professionally.

The role itself is centered around restaurant management, focusing on ensuring the efficient and orderly operation of the assigned Taco Bell store. This position involves a broad range of responsibilities that include overseeing staff, maintaining the highest standards of quality and safety, managing inventory and budgets, and ensuring all operational procedures are followed according to corporate standards. Employees in this role are critical to sustaining the brand's reputation for excellent food and service and play a vital role in fostering a positive workplace culture.

Candidates will be expected to manage daily restaurant activities, prioritize customer service excellence, and provide leadership and training to the team. The ideal candidate will have a comprehensive understanding of food service management and prior experience in the restaurant industry. This experience is essential to effectively train and counsel employees, handle customer relations, and manage challenges that arise in a high-traffic food service environment.

Overall, this position offers a unique blend of operational, leadership, and customer service duties in a dynamic and fast-paced setting. Working with this Taco Bell franchisee provides an opportunity to contribute to the success of a trusted and recognized brand while benefiting from the independence and localized decision-making of a franchise environment. This role suits individuals who are detail-oriented, calm under pressure, and enthusiastic about creating excellent customer experiences. Whether you are looking to advance your management skills, gain more experience in food service, or join a team dedicated to hospitality and quality, this position provides a rewarding career path.

Job Requirements

  • High school education or equivalent
  • Must have comprehensive understanding of all aspects of restaurant management and prior food service experience
  • Must possess a valid Drive License
  • Must have access to a vehicle to drive periodically on company business
  • Must have current liability insurance in your name
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position
  • Requires good interpersonal communication skills to direct employees and work with customers
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise

Job Qualifications

  • High school education or equivalent
  • Comprehensive understanding of all aspects of restaurant management
  • Prior food service experience
  • Valid Drive License
  • Good interpersonal communication skills
  • Ability to pay attention to detail, cope with pressure and remain calm in stressful situations

Job Duties

  • Ensure customer satisfaction
  • Provide excellence in quality, service, cleanliness, and hospitality
  • Create and maintain a positive and cooperative atmosphere among employees and customers
  • Enforce all safety rules, policies, and procedures
  • Assist with budget decisions and implementation
  • Ensure adequate staffing within the restaurant
  • Follow specified procedures for inventory control
  • Provide employee training, emphasizing CHAMPS and the Taco Bell LAST system
  • Perform employee performance reviews and counseling
  • Work as a team member to assure constant and consistent customer satisfaction through CHAMPS
  • Quickly prepare customers' orders according to specifications and with the highest possible quality
  • Prioritize work load, always serving customers first, then maintaining dining room, and then maintaining work area
  • Operate all kitchen equipment
  • Acknowledge and speak to customers when possible in a friendly and courteous manner
  • Report any needed equipment and/or facilities repair to the Maintenance Department

Job Criteria

Experience

Mid Level (3-7 years)


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