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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program

Job Description

Taco Bell is a renowned fast-food restaurant chain known for serving Mexican-inspired cuisine with a unique twist. As part of Yum! Brands, Taco Bell has established itself as a leader in the quick-service restaurant industry, recognized for its bold flavors, innovative menu items, and commitment to customer satisfaction. With thousands of locations across the United States and internationally, Taco Bell continues to expand its footprint and deliver flavorful, affordable meals to millions of guests daily.

As a fast-paced restaurant, Taco Bell focuses heavily on creating an energetic, team-oriented environment where employees can thrive and contribute to the company's success. The General Manager (GM) role at Taco Bell is a pivotal leadership position, responsible for overseeing the full restaurant operations while ensuring that the highest standards in customer service, quality, and safety are met. This is a full-time management position that offers an opportunity to lead a dynamic team and drive business growth within a well-established brand. The position requires a blend of operational expertise, financial acumen, and people management skills.

The General Manager is entrusted with managing the restaurant within the policies and guidelines of Taco Bell, guaranteeing 100 percent customer satisfaction at all times. This includes ensuring compliance with all company standards across every aspect of the restaurant’s operation, from product preparation and delivery to maintenance and inventory control. The GM directs all facets of team management, including recruiting, training, and retaining team members, fostering a motivating and supportive work environment.

Financial accountability is another core responsibility, with the GM tasked with creating value for shareholders through efficient operations, cost control, and profit management. The day-to-day operations under the GM’s oversight include scheduling labor, ordering food and supplies, and strategizing to enhance team performance. They are also champions of recognition and motivation efforts, aiming to build a strong, cohesive team that performs at its best.

The role demands a passionate commitment to exceptional customer service and strong communication and interpersonal skills. The GM must possess solid conflict resolution abilities and demonstrate exceptional team-building capabilities. Basic business math, accounting skills, computer literacy, and sound analytical and decision-making skills are vital to succeed in this position. Physical demands include the ability to lift between 10 and 40 pounds, reach with arms and hands, and stand or walk for extended periods.

Being a General Manager at Taco Bell means playing a central role in one of the world's most recognized quick-service brands, contributing directly to its continued success and growth. This position offers the chance to make a significant impact, lead by example, and develop professionally in a supportive and fast-moving environment. If you are a driven leader eager to combine your operational knowledge with a passion for customer service, Taco Bell provides a rewarding career path with growth potential and the chance to work with a dedicated team focused on excellence.

Job Requirements

  • High school diploma or GED
  • At least one year of experience as a restaurant general manager
  • Valid driver’s license
  • Legal right to work in the United States
  • Able to lift 10-40 pounds
  • Able to reach with arms and hands
  • Able to stand and walk for long periods

Job Qualifications

  • High school diploma or GED
  • At least one year of experience as a restaurant general manager
  • Dedication to providing exceptional customer service
  • Good communication skills
  • Strong interpersonal and conflict resolution skills
  • Exceptional team building capability
  • Basic business math and accounting skills
  • Computer skills
  • Strong analytical and decision-making skills

Job Duties

  • Manage a restaurant within the policies and guidelines of the company, ensuring 100 percent customer satisfaction at all times
  • Ensure compliance with company standards in all areas of operation
  • Oversee product preparation and delivery
  • Handle customer relations
  • Maintain and repair restaurant facilities
  • Manage inventory
  • Lead team management, recruiting, and retention of team members
  • Take financial accountability
  • Ensure delivery of highest quality products and services to each customer
  • Create value for shareholders through efficient operations, cost controls, and profit management
  • Control day-to-day operations including scheduling labor, ordering food and supplies, and developing the restaurant team
  • Champion recognition and motivation efforts

Job Criteria

Experience

Mid Level (3-7 years)


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