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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive wages
Team-oriented environment
growth potential
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Lala Companies is a locally owned and operated franchisee of Dunkin Donuts, a globally recognized leader in the baked goods and coffee industry. Founded originally by Bill Rosenberg in 1950 in Quincy, Massachusetts, Dunkin Donuts has grown from a single shop into the world's leading baked goods and coffee chain, proudly serving over three million customers daily. Dunkin Donuts is known for its wide variety of offerings, including 52 varieties of donuts, numerous coffee beverages, bagels, breakfast sandwiches, and other baked goods, making it a staple for customers looking for quality and convenience.
At Lala Companies, we main... Show More
At Lala Companies, we main... Show More
Job Requirements
- Arrives on time
- Great with guests
- Can foresee problems before they occur
- A leader and role model for the employees
- Previous managerial experience strongly preferred
- Previous fast food or quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Must submit to a background check
- Willing to relocate or work at one of our sister locations
Job Qualifications
- Previous managerial experience in the restaurant or quick-service industry
- Strong leadership and team-building skills
- Excellent customer service abilities
- Effective verbal and written communication skills
- Proven problem-solving skills
- Ability to work in a fast-paced environment
- Familiarity with health and safety regulations
Job Duties
- Manage daily restaurant operations to ensure customer satisfaction
- Lead, coach, and develop the restaurant team to meet performance standards
- Maintain high levels of customer service and resolve any customer complaints effectively
- Ensure compliance with health, safety, and quality standards
- Monitor inventory levels and coordinate with suppliers for timely replenishment
- Handle employee scheduling and labor cost management
- Oversee cash handling and financial reporting for the store
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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