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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,000.00 - $64,900.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
Vacation Time
Paid Time Off
scholarship programs
career advancement
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Free Meals

Job Description

This opportunity is with Taco Bell, a globally recognized fast-food restaurant brand known for its innovative and flavorful Mexican-inspired menu. Taco Bell is part of a dynamic and fast-paced industry where customer experience, operational excellence, and team leadership are paramount to success. As a well-established name in the restaurant sector, Taco Bell has established a reputation for not only serving delicious meals but also fostering an inclusive and vibrant work culture that champions growth and development among its employees. The company has a strong commitment to equity, inclusion, and belonging, reflecting its dedication to creating a welcoming environment both for its customers and its workforce.\n\nThe role of Restaurant General Manager at Taco Bell involves leading a dedicated team to set and maintain the highest operational standards that other restaurants aspire to achieve. This position requires a passionate leader who thrives in motivating team members, recognizing their contributions, and developing their skills for long-term career progression. As a Restaurant General Manager, you will play a pivotal role in recruiting, training, and mentoring your team, including Managers, Shift Leaders, and Team Members, ensuring they are well-prepared to deliver exceptional service and positive customer experiences. The role demands hands-on involvement in daily operational tasks while maintaining a strategic outlook on business performance and growth. It is a full-time position involving approximately 50 hours per week, reflecting the demanding nature and responsibility of the role. The successful candidate must juggle multiple priorities including managing staff schedules, resolving conflicts quickly, enforcing company standards, and driving financial performance. They will also need to conduct performance reviews, lead product rollouts, and continuously seek ways to improve the restaurant’s competitive position through digital presence and loyalty program enhancements. In this role, strong communication skills and proficiency with digital tools are critical. Managers must embrace Taco Bell’s vibrant culture and have the capability to adapt to constant change within a fast-moving environment. Taco Bell also offers a competitive salary with bonus potential, comprehensive medical benefits from day one, and generous paid time off, making this an attractive opportunity for experienced restaurant management professionals.

Job Requirements

  • 5 years in restaurant or retail management
  • Strong track record in people management
  • Proven ability to improve performance based on P&L analysis
  • Proficiency with digital tools and platforms
  • Exceptional written and verbal communication skills
  • Solid understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Experience in team motivation and development
  • Skilled in recruitment and training
  • Ability to adapt to change
  • Compliance with corporate policies and health and safety standards

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills, including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions Taco Bell’s culture and values, with a focus on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams, with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and occupational health and food safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift leads, ensuring a strong, well-prepared team
  • Develop a comprehensive training plan, mentoring assistant managers, shift leaders, and team member trainers, and overseeing the execution of all training and development initiatives
  • Recognize and reward outstanding team member performance regularly, while fostering a culture of equity, inclusion, and belonging
  • Address and resolve conflicts promptly, maintaining a positive work environment
  • Personally engage with customers, swiftly resolving any issues to ensure a positive experience
  • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation
  • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


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