Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive workplace environment
Job Description
Starwood Hotels is a prestigious luxury hotel brand management company founded in 2006 by Barry Sternlicht and is an affiliate of the global private investment firm Starwood Capital Group. Known for its dedication to delivering exceptional hospitality experiences, Starwood Hotels places a profound emphasis on sustainability, inclusivity, and creating memorable moments for its guests. The company’s core philosophy is grounded in the belief that life is beautiful and that preserving this beauty requires thoughtful collaboration, respect for nature, and a focus on the people who bring their vision to life. At Starwood, team members are not just employees but valued contributors to a vibrant culture that champions innovation, service excellence, and community building for travelers who seek the finest luxury experiences worldwide.
The role of Restaurant General Manager at Starwood Hotels is a premier leadership position within their Food & Beverage team. This position is crafted for a dynamic individual who has a passion for food and beverage and a proven track record in managing upscale luxury operations. The ideal candidate is expected to bring at least eight years of relevant experience in food and beverage, with a minimum of five years leading a successful team. The Restaurant General Manager will be responsible for elevating operational standards, motivating a diverse team of professionals, and fostering a culture of continuous learning and growth. Communication skills, both verbal and written, are paramount as this role requires navigating the complexities of a 24-hour operation while ensuring that each guest’s experience is curated with thoughtfulness and precision.
This leadership opportunity offers room for growth for a service-minded individual who thrives in challenges and is not afraid to engage hands-on with their team to achieve excellence. The position’s responsibilities include anticipating challenges and swiftly implementing effective solutions, making this role ideal for a proactive problem-solver with a people-first mindset. Delivering exceptional guest engagement, overseeing financial performance, and maintaining seamless food and beverage operations are key pillars of this position.
Starwood Hotels’ commitment to diversity, sustainability, and inclusion is reflected in every aspect of its operations. As an Equal Opportunity Employer, Starwood fosters an environment where team members from all backgrounds are welcomed and empowered to succeed. The company also offers support for team members requiring special accommodations, reinforcing its inclusive approach. Joining Starwood Hotels means becoming part of a mission-driven company where career development aligns with a purposeful commitment to the planet, community, and unparalleled guest experiences. This role is an opportunity to lead within a recognized global leader in luxury hospitality and contribute to a legacy of excellence and innovation.
The role of Restaurant General Manager at Starwood Hotels is a premier leadership position within their Food & Beverage team. This position is crafted for a dynamic individual who has a passion for food and beverage and a proven track record in managing upscale luxury operations. The ideal candidate is expected to bring at least eight years of relevant experience in food and beverage, with a minimum of five years leading a successful team. The Restaurant General Manager will be responsible for elevating operational standards, motivating a diverse team of professionals, and fostering a culture of continuous learning and growth. Communication skills, both verbal and written, are paramount as this role requires navigating the complexities of a 24-hour operation while ensuring that each guest’s experience is curated with thoughtfulness and precision.
This leadership opportunity offers room for growth for a service-minded individual who thrives in challenges and is not afraid to engage hands-on with their team to achieve excellence. The position’s responsibilities include anticipating challenges and swiftly implementing effective solutions, making this role ideal for a proactive problem-solver with a people-first mindset. Delivering exceptional guest engagement, overseeing financial performance, and maintaining seamless food and beverage operations are key pillars of this position.
Starwood Hotels’ commitment to diversity, sustainability, and inclusion is reflected in every aspect of its operations. As an Equal Opportunity Employer, Starwood fosters an environment where team members from all backgrounds are welcomed and empowered to succeed. The company also offers support for team members requiring special accommodations, reinforcing its inclusive approach. Joining Starwood Hotels means becoming part of a mission-driven company where career development aligns with a purposeful commitment to the planet, community, and unparalleled guest experiences. This role is an opportunity to lead within a recognized global leader in luxury hospitality and contribute to a legacy of excellence and innovation.
Job Requirements
- minimum of eight years of experience in food and beverage
- at least five years leading a food and beverage team
- excellent communication skills
- flexible availability to meet demands of a 24-hour operation
- ability to motivate and lead diverse teams
- understanding of financial management and guest service excellence
- willingness to work in a fast-paced luxury hospitality environment
Job Qualifications
- minimum of eight years of experience in food and beverage within an upscale luxury environment
- at least five years of leadership experience managing a food and beverage team
- strong communication skills both verbal and written
- proven track record of guest and team member engagement
- expertise in operational and financial management
- experience with 24-hour operation management
- post-secondary diploma or degree is a plus
Job Duties
- lead and inspire food and beverage teams to deliver exceptional guest experiences
- oversee daily operations of restaurant to ensure high standards of service and quality
- develop and implement strategies to improve team performance and operational efficiency
- manage budgets and financial performance including cost control and revenue growth
- recruit, train, and mentor team members fostering a positive and collaborative work environment
- ensure compliance with health, safety, and sanitation regulations
- resolve guest issues promptly maintaining the highest level of guest satisfaction
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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