Restaurant General Manager

Reading, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $51,900.00 - $71,500.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

performance bonuses

Career development opportunities

Job Description

The hiring establishment is a well-established company operating in the food service industry, specifically managing fast-paced restaurant locations. This company prides itself on delivering exceptional customer service, maintaining high-quality product and facility standards, and fostering a workplace culture focused on employee development and operational excellence. With a reputation for consistently meeting its business objectives, the company invests in its leadership team to ensure sustained growth and success. The company environment emphasizes achieving financial targets, operational efficiency, and compliance with food safety regulations, making it an ideal workplace for professionals passionate about the restaurant industry and customer service excellence.
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Job Requirements

High school diploma or GED
Supervisory experience in food service or retail environment
Proven ability to maintain financial controls
Experience coaching and training hourly employees
Demonstrated ability to drive customer satisfaction
Strong leadership and team management skills
Knowledge of food safety standards
Ability to analyze and act on financial data
Effective communication skills
Ability to work in a fast-paced environment

Job Qualifications

High school diploma or GED
Supervisory experience in food service or retail
Ability to maintain financial controls
Proven capability to coach and train hourly employees
Demonstrated success in driving customer satisfaction
Experience managing restaurant operations
Strong leadership and team development skills
Knowledge of food safety and handling procedures
Ability to analyze financial data and implement corrective actions
Effective communication and interpersonal skills

Job Duties

Drive excellence in customer service
Maintain company standards in product and facility specifications
Supervise food handling procedures and operational processes
Exercise financial control to meet profit margin targets
Select, train, develop, and motivate employees
Perform hands-on operational work to train employees and address customer needs
Resolve customer complaints and track service performance
Develop and execute the restaurant annual operating plan
Monitor sales, labor, inventory, and other controllables
Train subordinates on financial analysis and profitability
Manage facilities and equipment maintenance
Monitor inventory and food preparation to meet standards
Establish and monitor speed with service targets
Oversee scheduling for management and crew
Direct all restaurant-level HR activities including hiring, training, performance management, and compensation
Manage employee relations and workplace compliance
Develop and monitor staffing plans

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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