Restaurant General Manager

Fazoli's is a well-established fast-casual Italian restaurant chain known for its commitment to serving delicious, fresh, and affordable Italian cuisine, especially its signature hot and fresh garlic breadsticks. With a focus on creating a positive and welcoming environment, Fazoli's has built a reputation for not just great food but also exceptional customer service and community involvement. The company prides itself on its core values of integrity, leadership, teamwork, and excellence, which are integrated into every aspect of its operation. Fazoli's operates numerous locations across the United States, providing opportunities for growth and development within the hospitality and foodservice industry.

The role of General Manager at Fazoli's is a leadership position that holds ultimate responsibility for the success of the restaurant. This pivotal role requires a dynamic leader capable of recruiting, training, and retaining a high-performance team of associates who are passionate about delivering outstanding guest service. The General Manager at Fazoli's leads by example, fostering a culture where people are treated with dignity and respect, reflecting the company's commitment to putting people first. Integrity is paramount, with the manager ensuring that the restaurant operates flawlessly according to company policies and standards, and that the Fazoli's brand is represented brilliantly.

A successful General Manager will demonstrate strong business acumen, managing all facets of restaurant operations including guest service, sales growth, marketing, human resources, supply chain management, administration, and facilities maintenance. Critical to this role is the ability to build and inspire a cohesive team, as teamwork is a core philosophy at Fazoli's. The General Manager is also driven by a competitive spirit, aiming for excellence daily and striving to continuously improve the restaurant’s performance and guest satisfaction.

This position requires considerable experience managing a business with at least $1 million in annual sales. Whether coming from outside the organization or promoted from within, candidates must bring a mix of leadership, operational knowledge, and a passion for service excellence. The General Manager must have open availability to cover all shifts and be flexible to support or transfer to other Fazoli's locations as needed, making adaptability a crucial part of the role. Fazoli's seeks a leader who embodies its mission of enhancing lives one breadstick at a time, and who is eager to contribute to a team-oriented, integrity-driven workplace committed to continuous improvement and guest delight.