Restaurant General Manager

Wonder is a revolutionary mealtime platform dedicated to redefining how people experience food. Operating as a multifaceted food service company, Wonder allows customers to enjoy a diverse array of dishes from over 20 exclusive restaurants in a single order. The platform provides unparalleled convenience by offering mixing and matching options for hundreds of food items, ranging from tacos to Thai cuisine, all with zero delivery fees. Customers can opt for dine-in, pick up, or delivery, giving them flexible choices to suit their preferences. Each dish is freshly made on-site by Wonder's expert culinary team, ensuring all food is served hot and to the highest quality standards. The company manages every part of the dining journey, from recipe development to the sophisticated technology that powers its seamless ordering system. This vertical integration enables Wonder to maintain exceptional quality, variety, and consistency while scaling operations efficiently across its locations.

As a Senior Operations Leader at Wonder, you will serve as the primary business leader of a Wonder location managing a shared kitchen space that caters to multiple restaurant brands, diverse sales channels, and various delivery methods. This position transcends typical food service roles by integrating leadership across functions, operational management, and cross-brand coordination, making it akin to running a general manager role in a complex food production environment. The responsibilities include overseeing multifunctional teams comprised of both internal employees and external contract partners, optimizing daily operational efficiencies, and managing local profit and loss accountability. To succeed in this role, you must demonstrate operational agility as you juggle staffing, vendor relations, performance management, and customer feedback analysis. You'll direct efforts to improve service execution and labor deployment while proactively addressing challenges in real-time to maintain operational readiness.

This role is an exceptional opportunity for seasoned leaders with a background in operations, logistics, eCommerce, hospitality, or related sectors who thrive in fast-evolving, multifaceted environments. With direct ownership of the location’s financial outcomes and staff performance, you will influence key business metrics and spearhead strategic initiatives that grow the Wonder brand locally and support company-wide successes. Your ability to pilot innovation, foster cross-functional collaboration, and uphold brand standards across numerous on-site partners will be integral to achieving excellence. Wonder offers competitive compensation with a salary range of $95,000 to $109,500 per year and is located in Canton, Connecticut. The role promises dynamic challenges and significant leadership growth potential at the intersection of culinary excellence and cutting-edge technology in food service.