Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.50 - $25.00
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

DRG Cares Grant Program
DRG Savings Marketplace
Employee assistance program
Live Mas Scholarship Program
Employee Referral Program
education benefits
DailyPay

Job Description

Diversified Restaurant Group (DRG) is a dynamic and rapidly expanding company that operates multiple restaurant brands, including Taco Bell and Arby's, across several states such as California, Kansas, Missouri, Nevada, and Alaska. Founded in 2012 with just 30 Taco Bell units, DRG has experienced significant growth and now manages over 240 units while employing more than 6,000 team members. The company prides itself on maintaining a "people first" culture, combining the advantages of a large organization with the close-knit environment of a smaller business. As a member of the DRG family, employees benefit from a supportive workplace that values respect, integrity, passion, accountability, commitment, and teamwork. Diversified Restaurant Group offers an engaging work environment where team members are encouraged to grow professionally and personally, supported by comprehensive benefits and development opportunities.

The General Manager (GM) position at DRG is a pivotal leadership role responsible for overseeing restaurant operations to ensure excellence in customer service, food quality, safety, cleanliness, and profitability. This role demands a dynamic and experienced leader capable of building and developing teams by providing clear guidance, training, and recognition to foster a motivated workforce of top performers. The GM is accountable for managing all aspects of the restaurant including recruiting, training, managing resources, overseeing profit and loss, and ensuring adherence to company policies and procedures. An effective GM is also a strong communicator who facilitates collaboration between restaurant staff and field leadership, promoting a cohesive culture grounded in core values.

This position offers a starting wage ranging between $19.50 and $25.00 per hour, depending on experience and availability. The expected workweek is approximately 50 hours, with open availability including nights, weekends, and holidays, tailored to the business’s needs. DRG supports its employees with a broad range of benefits including the DRG Cares Grant Program, employee discounts through the DRG Savings Marketplace, an Employee Assistance Program, education benefits such as GED reimbursement and free second language education, a Live Mas Scholarship Program, an Employee Referral Program, and the innovative DailyPay program which enables employees to access their pay daily.

The General Manager’s responsibilities encompass identifying team members with leadership potential and nurturing their growth, maintaining world-class operations through effective team management and restaurant upkeep, and driving high standards related to food safety, quality, and customer satisfaction. GMs are expected to have a comprehensive understanding of restaurant operations to perform every job if required and to be accountable for all aspects of their restaurant’s success, including financial performance. They foster an environment of respect and appreciation, encouraging continuous development and providing timely feedback to support employee progress. Additionally, GMs ensure compliance with health and safety standards and align their teams with the organization’s mission and values.

Joining DRG as a General Manager offers a substantial opportunity to lead within a growing company that values dedication, teamwork, and professional advancement. This role is ideal for candidates who possess strong leadership skills, operational expertise, and a commitment to excellence, looking to thrive in a fast-paced, rewarding restaurant management career.

Job Requirements

  • Must be 18 years or older
  • High school diploma
  • Two years restaurant experience required with proven lead experience on all shifts
  • Must have the ability to read, speak, comprehend, and write in English
  • Must maintain current health card according to state or local requirements
  • Must have reliable transportation
  • Must pass criminal background check including motor vehicle record
  • Must be able to pass SERV Safe Certification course and exam
  • Expected 50-hour work week
  • Requires open availability including nights, weekends, and holidays
  • Willingness to work in a fast-paced environment
  • Ability to manage multiple responsibilities concurrently

Job Qualifications

  • High school diploma
  • Two years restaurant experience with proven lead experience on all shifts
  • Ability to read, speak, comprehend, and write in English
  • Ability to perform every job in the restaurant
  • Strong leadership and communication skills
  • Ability to maintain compliance with food safety and company policies
  • Demonstrated ability to develop and motivate a team
  • Experience managing financial aspects of a restaurant

Job Duties

  • Identifying a team with high potential and developing them into leaders
  • Achieving and maintaining world class operations which includes a successful and well-developed crew and staff, pristine restaurants that serve excellent food, and strong financials
  • Maintaining and driving high standards and expectations around food quality, customer service, food safety, and store cleanliness by empowering teams in every restaurant he/she is responsible for
  • Having a clear understanding of and the ability to perform every job in the restaurant
  • Being held accountable for all aspects of their restaurants' performance and serving as ultimate decision-maker for their restaurants
  • Engaging in clear, consistent communications with field leadership and restaurant staff on a frequent basis
  • Demonstrating respect for individual team members and showing appreciation for their efforts and contributions
  • Building an effective team through training and development and supplying meaningful and timely performance feedback
  • Ensuring the compliance of company policies and procedures
  • Maintaining consistent strong financial results

Job Criteria

Experience

Mid Level (3-7 years)


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