Restaurant General Manager

Wonder is a unique and innovative mealtime platform designed to satisfy every craving seamlessly in a single order. Unlike traditional dining concepts, Wonder allows customers to mix and match hundreds of dishes from over 20 exclusive restaurant brands all in one transaction. This revolutionary approach means that diners can enjoy a diverse array of culinary delights ranging from tacos to Thai cuisine without the hassle of multiple orders or delivery fees. Customers can choose conveniently from dine-in, pickup, or delivery options at any Wonder location, ensuring accessibility and flexibility to meet their dining preferences. Each dish prepared at Wonder is made fresh on-site by a dedicated culinary team, ensuring quality, flavor, and served hot.

Wonder operates with a fully integrated model that controls every aspect of the dining experience, from recipe development and kitchen operations to the advanced technology behind the platform. This end-to-end ownership enables Wonder to maintain exceptional standards of quality, variety, and consistency at scale, setting it apart in the competitive food service and delivery industry. As a company, Wonder is on a mission to make great food more accessible to everyone, simplifying and enhancing the way people experience multi-cuisine dining.

The Senior Operations Leader role at Wonder is a pivotal leadership position within the organization, responsible for managing a dynamic, shared kitchen that supports multiple brands, delivery methods, and customer channels under one roof. This position holds the accountability of a General Manager, overseeing the overall performance, profitability, and operational efficiency of a Wonder location — specifically in Trumbull, CT — with a salary range between $95,000 and $109,500 per year. The role requires executive-level operational expertise and hands-on leadership to navigate the complexities of managing a blended workforce made up of both internal employees and external contracted partners.

The successful candidate will be expected to excel in multifaceted operational responsibilities including labor management, vendor relations, inventory control, compliance enforcement, and customer satisfaction. Leading a multifunctional team with a focus on fostering collaboration across different culinary brands and operational disciplines is central to the role. This leader will own the local profit and loss (P&L) and make data-driven decisions to optimize labor deployment, reduce waste, and maximize throughput while maintaining the highest standards of safety and service quality.

In addition to operational management, the Senior Operations Leader will play a crucial role in talent development, mentoring managers-in-training and building robust pipelines for internal promotions to ensure the location’s sustainable growth and readiness for future expansion. The role demands a business-minded operator who thrives under fast-paced and evolving conditions, is adept at managing hybrid teams across multiple stakeholders, and possesses strong cross-functional collaboration skills with finance, procurement, logistics, and HR departments.

As the face of Wonder's local brand presence, the Senior Operations Leader will also be responsible for building and maintaining strong partnerships with vendors, contracted operators, and community stakeholders, actively contributing to the reputation and business growth in the area. This position offers a rare blend of operational leadership, business management, and people development within one of the most innovative dining concepts available today. Joining Wonder means becoming part of a forward-thinking company that values diversity, inclusion, and objective hiring practices to build the best team possible.