Checkers & Rally's logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,500.00 - $65,500.00
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
Medical Plan
dental plan
recognition programs
Bonuses and incentives

Job Description

Checkers & Rally's is a prominent fast-food restaurant chain widely recognized for serving quality food and delivering exceptional customer service. With a commitment to making a positive impact on the lives of its franchisees, team members, and guests alike, Checkers & Rally's has established itself as a leader in the Quick Service Restaurant (QSR) industry. The company prides itself on fostering an energetic and inclusive environment where guests feel valued and employees thrive in their roles. Its fast-paced work environment challenges staff to grow both personally and professionally while championing core values such as integrity, excellence, and courage to be bold. Checkers & Rally's offers comprehensive benefits and continuous training to support employee success and satisfaction. Their corporate field operations team plays a crucial role in upholding these standards by overseeing daily restaurant functions to ensure profitability and customer satisfaction.

The General Manager position at Checkers & Rally's is a pivotal role that requires a proactive leader who can manage the overall restaurant operations efficiently. This full-time role demands a hands-on approach to meet budgeted sales and profit goals, maintain high standards of guest and team service, and nurture a positive workplace culture. The General Manager is responsible for analyzing financial and operational data to create and execute strategies that drive sales growth and operational excellence. Key responsibilities include managing the Profit and Loss statement (P&L), determining staffing needs, hiring qualified candidates, and ensuring shifts are properly staffed to maintain smooth operations. Training, coaching, and providing regular feedback to both team members and managers are central to this role, fostering continual improvement and adherence to company policies and procedures. Furthermore, the General Manager must uphold a safe, clean, and enjoyable environment for both employees and guests, upholding Checkers & Rally's reputation as a preferred choice in the competitive market. This role calls for a strong communicator with the ability to adapt to a fast-paced environment, a commitment to the company’s values, and a passion for excellence in the hospitality industry. Excellent career development opportunities and a supportive team environment await ambitious individuals looking to make a meaningful difference at Checkers & Rally's.

Job Requirements

  • High school diploma or General Education Degree (GED)
  • Preferred food safety certified
  • Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or General Education Degree (GED)
  • Preferred food safety certified
  • Over 2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing the data and developing and executing plans to improve sales and profits and increase restaurant service and efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and Guest satisfaction
  • Training Team Members and Managers on operations, policies and procedures and Guest service
  • Identifying and responding to complaints and policy and procedure violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean and fun environment for our employees and Guests

Job Criteria

Experience

Mid Level (3-7 years)


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