Restaurant General Manager

Wonder is an innovative mealtime platform that revolutionizes the way people experience food delivery and dining. As a unique culinary ecosystem, Wonder combines the offerings of over 20 exclusive restaurants, providing customers with the ability to mix and match hundreds of dishes in a single order. This flexibility ensures that everyone involved in the order enjoys exactly what they crave, from tacos and Thai cuisine to a diverse range of other food options. Wonder operates with a customer-centric approach, imposing zero delivery fees and offering convenient options for dine-in, pickup, or delivery at various Wonder locations. Behind the scenes, Wonder manages every aspect of the culinary and operational process, from recipe development to the technology driving the platform. This comprehensive control allows Wonder to maintain consistency, quality, and variety at scale, setting a new standard in the food service marketplace. The company’s commitment to making great food more accessible is evident in their seamless integration of technology, culinary excellence, and customer service.

The Senior Operations Leader role at Wonder is an exciting leadership opportunity based in Darien, Connecticut, with a competitive salary range of $95,000 to $109,500 per year. As the general manager of a Wonder location, you will oversee a shared kitchen that supports multiple brands, channels, and delivery methods. This role extends beyond traditional food service management; it requires strategic leadership of a multifunctional team in a dynamic environment that includes internal employees and contracted partners. You will operate with full P&L responsibility, managing everything from staffing and vendor relationships to operational performance and business growth.

Success as a Senior Operations Leader demands exceptional operational skill and the ability to adapt quickly between diverse responsibilities such as optimizing labor deployment, monitoring inventory accuracy, maintaining safety and compliance standards, and analyzing customer feedback to elevate service quality. You will foster collaboration between various brands under one roof, ensuring unified operational standards and a superior customer experience. Additionally, you will partner with cross-functional teams to enhance financial performance through data-driven decisions. Your leadership will extend to mentoring and developing staff, preparing the team for future growth and leadership opportunities, and contributing to company-wide innovation initiatives. As an ambassador of the Wonder brand, you will also cultivate local partnerships and represent Wonder within the community, building trust and expanding the company’s footprint. This position is ideal for leaders with backgrounds in operations, logistics, hospitality, eCommerce, or related fields who seek to lead and grow a complex, fast-paced operation while driving consistent business results.