Restaurant General Manager

Coral Springs, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

safe work environment

Job Description

Fulenwider Enterprises is a reputable company that operates well-known fast-food brands KFC and Taco Bell, serving communities with quality fast-food service. The company prides itself on fostering a positive work environment and values every employee's contribution to the success of the business. They emphasize career growth within their expanding organization and strive to create an environment where employees are motivated, appreciated, and happy. Fulenwider Enterprises is known for its strong commitment to customer satisfaction and operational excellence in the fast-food industry. Employees at Fulenwider enjoy working in a culture that promotes teamwork, development, and a shared dedication to delivering excellent food and service to guests.

The Restaurant General Manager position at Fulenwider is a pivotal role, responsible for overseeing daily restaurant operations to ensure high standards of quality, service, cleanliness, and hospitality are met consistently. This leadership position requires managing all facets of the restaurant including product preparation, guest relations, maintenance, inventory management, financial controls, and team development. The manager acts as the face of the restaurant during peak hours, engaging with guests to maintain satisfaction and uphold the brand's reputation. Accountability extends to recruiting and retaining skilled team members, specifically hourly staff and managers, overseeing training programs, motivating the workforce, and promoting a safe and positive workplace.

Furthermore, the Restaurant General Manager must efficiently manage costs by controlling inventory, labor, waste reduction, and scheduling staff to maximize productivity and profitability. They facilitate preventive maintenance and minor repairs to ensure operational continuity and adhere strictly to safety and health regulations such as OSHA and local health codes. This role demands strong leadership, problem-solving, and communication skills to drive team performance, manage conflicts and implement company marketing initiatives effectively.

Aligned with the company’s mission to deliver consistent guest experiences, the Restaurant General Manager's responsibilities span strategic and operational duties, providing an opportunity for career advancement within a respected and growing fast-food enterprise. This role requires a dedicated individual passionate about hospitality, team building, operational excellence, and delivering superior guest experiences in a fast-paced setting.

Job Requirements

Follow procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
Ability to lift up to 25 lbs and carry loads up to 30 feet in distance
Ability to push/pull up to 90 lbs and carry up to 30 feet in distance
Knowledge of and compliance with the company’s human resources policies and processes
Adhere to the company and city/state/United States safety requirements

Job Qualifications

Dedication to providing exceptional guest service
Good communication skills, strong interpersonal skills, and conflict resolution skills
Exceptional team building capability
Basic business math and accounting skills, and strong analytical/decision-making skills
Basic personal computer literacy
High school diploma or GED preferred
College or university degree preferred
1-4 years supervisory experience in either a food or retail environment, including profit and loss responsibility

Job Duties

Create value for shareholders through efficient operations, appropriate cost controls, and profit management
Maintain highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
Take an active role in guest service and guest relations, monitor and correct employee appearance, courtesy and suggestive selling techniques and take part in company marketing efforts
Control day-to-day operations by tracking restaurant labor and product costs to meet targets
order food, paper and supplies, maintain proper inventory levels and control waste, plan weekly schedule for restaurant employees
follow published procedures for receiving, preparing, holding, packing and serving products
Maintain high level of productivity through effective recruiting, training, and motivation of hourly employees
Operate routine preventative maintenance program including checks, adjustments and minor repairs of restaurant equipment, building and grounds
Prepare and submit required reports, use approved projection techniques, cash control techniques and security measures
Recruit, interview, recommend hiring, disciplinary action, and termination of hourly restaurant employees and maintain required personnel and performance information
Develop, motivate, and effectively train staff
maintain a safe work environment
champion recognition and motivation efforts
Ensure OSHA, local health and safety codes, and company safety and security policy compliance